Team Leader

Chick-fil-A; Greensboro (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Learning from leadership

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Greensboro is seeking a Team Leader who champions our values and serves guests with a servant’s heart. You will support senior leadership in daily operations, lead shifts, coach team members, and help ensure the restaurant runs smoothly during busy service.

The role offers full-time and part-time schedules in a high-energy, people-focused environment with opportunities for growth, training, and development within Chick-fil-A's culture.

Qualifications

• Smile and positive attitude essential.
• Eye contact and enthusiastic speaking required.
• Ability to connect emotionally with guests and teammates.
• Reliability and transportation to work.
• Ability to work in a fast-paced environment and lead by example.
• Experience coaching and holding people accountable.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Provide immediate, respectful responses to guest needs.
• Assist in training new hires and set the shift tone.
• Be a friendly, encouraging team player and key holder.
• Open and/or close, lead shifts, count drawers, close day.

Skills

Interpersonal skills

Leadership

Customer service

Multitasking

Communication

Coaching

Accountability

Job description

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day‑to‑day activities in high-volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Experience coaching people
• Experience with holding people accountable

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.