Team Leader

Qdoba; Grand Junction (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Excellent Training & Mentorship

PTO – Vacation, Sick Time, and Harry?

Free Uniforms

Job summary

Qdoba in Grand Junction, CO is seeking a Team Lead to manage restaurant operations with the Restaurant Manager or in their absence. You will train staff, coach team members, and maintain a guest-centric culture delivering great service and food quality.

The role emphasizes leadership, adherence to brand standards, and continuous improvement while partnering with management to drive performance.

Qualifications

• Experience leading restaurant teams and operations.
• Ability to train, develop, and coach team members.
• Strong focus on guest service and food quality while complying with policies.

Responsibilities

• Lead restaurant operations in the absence of the Manager.
• Train, develop, and coach team members; ensure training systems are followed.
• Identify internal candidates for Team Leader roles.
• Interact with guests to resolve questions and complaints professionally.
• Ensure compliance with labor laws and brand procedures.
• Monitor costs and drive performance toward restaurant goals.
• Represent QDOBA positively as an ambassador.

Skills

Leadership

Training

Guest service

Job description

Pay Rate: $16.00

Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food. We count on our restaurant leaders to model the QDOBA Recipe of Hospitality, Positivity, and Performance

POSITION SUMMARY

As a Team Lead, you would be responsible for managing restaurant operations in partnership with or in the absence of the Restaurant Manager. Team leads help maintain an excellent working environment through leadership, direction, training, and development. The focus is always on developing people and maintaining a guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:

Job Functions include:

• Fostering a positive restaurant culture by having fun and maintaining a positive attitude
• Training, developing, and coaching team members; ensuring systems for training employees are fully implemented and followed
• Identifying and developing internal candidates for Team Leader positions
• Treating guests and employees with respect and dignity
• Complying with all state and federal labor laws and regulations
• Managing daily activities to achieve excellence in restaurant operational performance
• Holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements to provide a consistently positive guest experience
• Reviewing practices as needed to continuously improve the guest experience
• Interacting with guests and the community; responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
• Maintaining brand image by ensuring restaurant cleanliness, maintenance, and excellent service
• Partnering with the restaurant manager in using management information tools to analyze restaurant operational and financial performance
• Identifying trends and suggesting action plans for improvement
• Monitoring costs and adherence to budget and restaurant goals
• Acts as an Ambasador of QDOBA

What can QDOBA Offer You?

QDOBA is pleased to offer you the opportunity to select benefits that fit your lifestyle and support you in adopting and maintaining a healthy life.

• Excellent Training, Coaching, and Mentorship
• PTO – Vacation, Sick Time, and Holidays
• Free Uniforms

At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity and flavor our employees bring to the table.

REASONABLE ACCOMMODATION:

QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.