Team Leader

Chick-fil-A; Conroe (TX); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fun work environment

Flexible scheduling

Learning from leaders

Growth and development

Scholarships

Competitive pay

Descrizione del lavoro

Chick-fil-A is seeking a Team Leader to support daily operations and lead by example in a fast-paced restaurant environment. The role emphasizes serving guests, coaching team members, and maintaining high standards of service.

Successful candidates will promote from within, collaborate with senior leadership, and help develop a positive, people-focused culture while ensuring operational excellence and a smooth shift leadership flow.

Competenze

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is preferred.

Mansioni

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Respond promptly and respectfully to guests' needs.
• Assist in training new hires and lead shifts as a role model.
• Be a friendly, encouraging team player.
• Open/close, lead shifts, act as key holder.
• Count cash drawers and finalize daily totals.
• Demonstrate excellent written and spoken communication.

Conoscenze

Smile

Eye contact

Enthusiastic

Guest connection

Reliable transport

Fast-paced

People skills

Customer service

Team management

Leadership exp

Descrizione del lavoro

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.*Please note that our company promotes from within, and in order to be moved into a leadership role you must first be a knowledgeable team member.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.