Team Leader

J000446 JIB Chico Foods; Chico (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Paid training and leadership development

Employee meals and discounts

Job summary

A family-owned fast food franchise in Chico seeks a Team Leader to drive excellent guest service and team support. The role involves mentoring crew members and ensuring quality standards during shifts. Ideal candidates will have previous customer service experience and strong leadership skills. The company offers competitive pay, flexible scheduling, and opportunities for growth. A commitment to a respectful workplace is essential.

Qualifications

• Previous experience in fast food or customer service preferred.
• Natural leadership skills and a positive attitude.
• Ability to lead by example in a fast-paced environment.
• Ability to lead by example in a fast‑paced environment.
• Dependability, professionalism, and integrity.
• Commitment to treating everyone with respect.

Responsibilities

• Lead and support crew members during assigned shifts.
• Set the example for excellent guest service and teamwork.
• Help resolve guest concerns professionally and respectfully.
• Ensure food quality, speed of service, and cleanliness standards are met
• Coach, train, and motivate team members on the floor
• Help resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

Skills

Leadership skills

Strong communication

Problem-solving abilities

Lead by example

Dependability

Professionalism

Integrity

Respect

Job description

As a Team Leader at Jack in the Box you are a hands‑on role model who helps lead the shift, support crew members, and deliver great guest experiences. You’ll work closely with management to keep operations running smoothly while fostering a positive, respectful, and inclusive workplace.

This role is ideal for someone ready to take the next step in leadership, mentor others, and help create an environment where employees feel valued and guests feel welcomed.

Key Responsibilities

• Lead and support crew members during assigned shifts
• Set the example for excellent guest service and teamwork
• Assist with opening and closing duties as assigned
• Ensure food quality, speed of service, and cleanliness standards are met
• Coach, train, and motivate team members on the floor
• Help resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

What We’re Looking For

• Previous experience in fast food or customer service preferred
• Natural leadership skills and a positive attitude
• Strong communication and problem‑solving abilities
• Ability to lead by example in a fast‑paced environment
• Dependability, professionalism, and integrity
• Commitment to treating everyone with respect

What We Offer

• Competitive pay with leadership responsibility
• Paid training and leadership development
• Flexible scheduling
• Opportunities for growth within our Jack in the Box franchise
• Supportive, family‑owned culture
• Employee meals and discounts (where applicable)

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 30 lbs
• Ability to work around kitchen equipment and hot surfaces

Our Culture & Commitment

We are a family‑owned Jack in the Box franchise that believes Happy Employees = Happy Guests. We are committed to maintaining a workplace free from discrimination or harassment of any kind and are proud to be an equal opportunity employer.