Team Lead-The Shops at Crystals

LVMH; Las Vegas (NV); On-site; USD 55,000 - 85,000; Full time

Job summary

Louis Vuitton’s flagship store in the Shops at Crystals seeks a Team Lead to elevate client and team experience while driving store performance. This role focuses on leading the floor, guiding the team to hit personal and store sales targets, and partnering with the Team Manager to ensure a seamless, high-caliber client journey.

The ideal candidate will demonstrate entrepreneurial leadership, drive multi-category sales in a luxury environment, and foster genuine relationships with clients and

Qualifications

• Experience leading luxury retail teams.
• Ability to develop and coach staff.
• Strong client service and upselling skills.

Responsibilities

• Motivate and inspire the team to achieve goals and uphold standards.
• Lead floor to achieve team targets and ensure accountability.
• Collaborate with Team Manager to deliver elevated client experiences.
• Build lasting client relationships through personalized service.

Skills

Team leadership

Luxury retail

Client relationship

Sales target achievement

Job description

Our Louis Vuitton Flagship store located in the Shops at Crystals is seeking an innovative leader who is committed to driving excellence in the Client and Team experience while driving the store's everyday business.

The Team Lead is dedicated to driving sales and store excellence through demonstrating exceptional floor leadership and providing critical feedback to the team. This role will also support driving success in overall team goals while delivering on personal sales targets.

Collaborating with the Team Manager, this role ensures an elevated client experience, manages assigned product categories, and supports operational duties while fostering team engagement. By proactively engaging clients, the Team Lead builds lasting relationships through personalized service and deep category expertise,
contributing significantly to store results.

Job responsibilities

In this role you will motivate and inspire the team to achieve goals and uphold standards, fostering a high-performing environment. You will deliver on personal sales goals while leading the floor to achieve team targets, ensuring individual and collective accountability. Lastly, you will work effectively with the Team Manager, peers, and store team in delivering a seamless, elevated client experience

Essential duties and responsibilities of a Team Lead include:

• Client and Business Development


• Selling and Floor Management


• Team Support and Development


• Driving Client Experience

Profile

With a focused, entrepreneurial attitude, you will have the ability to expertly identify desired products for our clients based on their individual profiles and market trends in order to maintain and drive both our position in the market and business results. This role requires strong leadership skills in order to develop, coach and support our team of client advisors to their highest potential.

To achieve the highest success in this role, you must have experience in driving multiple categories in a luxury environment and be proficient in building genuine relationships with both clients and team members.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.
In addition to a generous benefits package, and unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.