Team Lead, Strategic Consultant – Debit Credit Evaluations

Engage fi, LLC; Orlando (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401k matching

Unlimited time off

Paid holidays

Health plans

Remote work expenses

Job summary

Engage fi in Orlando, FL is seeking a Team Lead, Strategic Consultant for Debit/Credit Evaluations to guide a client-focused advisory team. You will oversee priorities, coach staff, and ensure delivery of high-quality services in bank and credit union solutions.

Join a collaborative, growth-oriented culture with opportunities to shape vendor evaluations and strategic projects.

Responsibilities

• Provide day-to-day leadership, coaching, and mentoring to team members, fostering collaboration, accountability, and high performance.
• Coordinate and prioritize team workloads to ensure project deadlines and client commitments are met.
• Monitor team performance and provide ongoing coaching, feedback, and development opportunities.

Job description

Description

As an Engage Fi employee, you can expect:

• To work with an amazing and collaborative team
• To create and innovate in your role and see the impact you make on the business and client experience
• To be a part of an award-winning team – Inc. 500 (2018), Inc. 5000 (2019, 2021, 2022, 2024), Tampa Bay Business Journal Fast 50 (2021, 2023, 2024), Great Place to Work (2023, 2024)
• All employees to cultivate and encourage new ideas and thrive on a fun and productive work environment
• To join a highly engaged workforce that supports personal and professional growth, empowerment, and lives by servant leadership

What we provide:

• Competitive pay, incentive programs, 401k matching
• Unlimited time off plus 11 paid holidays
• Medical, dental, and vision health plans with FSA or HSA options
• Opportunities to volunteer and give back to the communities we serve
• Paid remote work expenses
• Career development, trainings, continuous learning, and employee recognition
• Team engagement events and activities
• Culture of growth and continuous improvement
• A great place to work!

About Us:

Engage fi was founded on the principle of putting ourselves in our clients' shoes to understand their needs, their business objectives, and their definition of success. What sets us apart from other options is our focus on the client, and a little bit more: more transparency, more innovation, more savings, more incentives, more fun, more collaboration. We take pride in our people, process, and tools guaranteeing that your experience with engage fi will surpass your expectations. Our emphasis on the education, efficiency, and effectiveness needed to drive the growth of our industry will align to the needs of the consumer and your internal team. Our collective experience working for and with vendors and financial institutions in the past gives us tremendous insight into the capabilities of the vendors that our clients work with. We aim to leverage our knowledge and tools to save time, improve efficiency, and provide the pricing leverage the financial institution needs.

With over 450 years of industry experience, the team at Engage fi is a blend of consultants, educators, matchmakers, integrators, and advocates. We are laser-focused on guiding financial institutions through our proven process and enabling them to make informed, timely decisions on vendor relationships so they can change at the speed of the consumer. Engage fi has completed over 525 strategic projects for financial institutions and negotiated over $2.2 billion in savings and incentives for our clients. We have a unique approach, and our strategic projects are as unique as the clients we serve. Let's Engage! www.engagefi.com

Position Summary:

The Team Lead, Strategic Consultant for Debit Credit Evaluations provides day-to-day leadership, coaching, and support to team members while serving as a strategic partner and subject matter expert (SME) to Engage fi clients. This role oversees team priorities, supports employee development, and ensures the delivery of high-quality client services. The Team Lead also provides guidance and expertise in the evaluation, selection, and negotiation of critical bank and credit union solutions, including Credit/Debit/ATM Processing, Card Production, Rewards/Loyalty, and other related solutions, vendors, and systems.

Essential Functions & Additional Responsibilities:

Team Lead Responsibilities -

• Provide day-to-day leadership, coaching, and mentoring to team members, fostering collaboration, accountability, and high performance.
• Coordinate and prioritize team workloads to ensure project deadlines and client commitments are met.
• Monitor team performance and provide ongoing coaching, feedback, and development opportunities.
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