Team Lead - Per Diem

St. Luke’s University Health Network; Easton (Northampton County); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

St. Luke's University Health Network is seeking a Team Leader for Food and Nutrition Services to supervise and coordinate the work of food servers, dish operators, and other staff across meal service operations.

You will ensure proper staffing, adherence to safety and quality standards, and timely meal delivery. The role requires prior supervisory experience in food service and the ability to communicate effectively in English.

Qualifications

• High School graduate or equivalent preferred.
• Must be able to communicate effectively in English.
• Previous supervisory experience in a food service environment, preferred but not necessary.

Responsabilités

• Assigns personnel so that all essential tray line, cafeteria, patient service and sanitation positions are covered with properly trained personnel.
• Covers shorthanded areas by the least expensive method within established guidelines.
• Documents late, excused/unexcused absences, and performance problems.
• Monitors the performance of Food and Nutrition Services staff.
• Corrects problems that arise.
• Completes the pre-service checklist assuring equipment, temperatures and stocking for service.
• Ensures special orders and diets are prepared, presented, and labeled correctly.
• Monitors meal service to ensure timely, attractive and proper delivery.
• Returns unacceptable food to production and ensures sanitation of stations.

Connaissances

Leadership

Supervision

Team leadership

Formation

High school diploma or equivalent

Description du poste

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Must be available all shifts - mix of 5:30am to 2:00pm, 10:00am to 6:30 pm, and 12:00pm to 8:30 pm. Holiday and weekend rotation as needed.

Job Profile Summary The Team Leader, Food and Nutrition Services leads and supervises Food and Nutrition Service activities and the work of the food servers, dish machine operators, food handlers, cashiers, caterers, and clinical aides following established policies and procedures.

JOB DUTIES AND RESPONSIBILITIES:

• Assigns personnel so that all essential tray line, cafeteria, patient service and sanitation positions are covered with properly trained personnel.
• Covers shorthanded areas by the least expensive method within established guidelines.
• Documents late, excused/unexcused absences, and performance problems.
• Monitors the performance of Food and Nutrition Services staff.
• Corrects problems that arise.
• Demonstrates a thorough understanding to department, policies, and procedures and makes recommendations for corrective actions when necessary.
• Completes the pre-service checklist assuring that all serving equipment is functioning properly, all food item temperatures comply with department standards and that each station is stocked well enough to complete the meals service in progress.
• Ensures that all special orders and special diet items are prepared, present, portioned properly, and labeled.
• Approves substitutions when necessary.
• Monitors the entire meal service and ensures that food is served properly, attractively, in order, and delivered in a timely fashion.
• Returns unacceptable food to production.
• Checks all tray line and cafeteria stations to ensure that they are cleaned and sanitized before employees go on break, and again before they leave.
• Ensures that all dishes and utensils are cleaned, sanitized, and properly re-stocked in time for the next meal service deadline.

PHYSICAL AND SENSORY REQUIREMENTS:

Walking for up to 7 hours, 30 minutes at a time; sitting for up to 1 hour at a time and standing up to 1 ½ hours for 30 minutes at a time. Frequently uses handling and occasionally twisting/turning, lifting (1-50 lb.), carrying (1-50 lb.), pushing (1-50 lb.), and pulling (1-50 lb.). When performing essential functions, occasionally involves with stooping/bending, climbing, reaching above shoulder level. Employee must have the ability to hear normal conversation, have general vision, far vision, and peripheral vision.

EDUCATION:

High School graduate or equivalent preferred. Must be able to communicate effectively in English.

TRAINING AND EXPERIENCE:

Previous supervisory experience in a food service environment, preferred but not necessary.

St. Luke's University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.