Team Lead (Part-Time)

Follett Corporation; San Francisco (CA); On-site; USD 16,531 - 33,517; Part time

Job summary

Follett Corporation is seeking a Team Lead in San Francisco to work closely with managers, assist team members, and ensure customer satisfaction. This role includes training team members and responding to concerns during the Store Manager's absence.

The ideal candidate will have 1-3 years of experience, an Associate's Degree preferred, and the ability to handle physical tasks. The pay range is $12.00-$24.33 per hour and offers a flexible schedule.

Qualifications

• 1-3 years of relevant experience.
• Able to consistently walk and stand, lift 25-50 pounds.
• Basic computer skills for documents and emails.

Responsibilities

• Assist Team Members with store work.
• Respond to customer and team member concerns.
• Ensure all team members receive appropriate training.

Skills

Customer service

Training and education delivery

Team leadership

Flexibility

Education

Associate's Degree or equivalent preferred

Job description

Position Overview

The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$24.33/hour

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.