Team Lead (Part-Time)

Follett Corporation; Newberg (OR); On-site; USD 16,531 - 33,517; Full time

Job summary

Follett Corporation is seeking a Team Lead in Newberg, Oregon, responsible for collaborating with the Department Manager to ensure excellent customer service and store operations. The role involves training team members, managing inventory, and addressing customer concerns in the absence of the Store Manager.

Candidates should possess 1-3 years of relevant experience and an Associate's Degree or equivalent. A flexible schedule, including evenings and weekends, is required.

Qualifications

• 1-3 years of relevant experience.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Work closely with the Department Manager or Store Manager.
• Train team members on appropriate practices and policies.
• Act as leader on duty and ensure customer satisfaction.

Skills

Customer service

Team leadership

Flexibility

Education

Associate's Degree or equivalent

Tools

Basic computer skills

Job description

Position Overview

The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$24.33/hour

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.