Team Lead (Part-Time)

Follett Corporation; DeKalb (IL); On-site; USD 16,531 - 33,517; Part time

Job summary

Follett Corporation is seeking a Team Lead in DeKalb, Illinois, to assist the Department Manager and ensure effective merchandise management and customer service. Responsibilities include training team members, addressing customer concerns, and managing store operations in the absence of the Store Manager.

The ideal candidate will have 1-3 years of experience, an Associate's Degree or equivalent, and the ability to lift 25-50 pounds. This position requires a flexible schedule.

Qualifications

• 1-3 years of relevant experience.
• Able to walk and stand consistently, lift 25-50 pounds.
• Basic computer skills, including document creation and email.

Responsibilities

• Assist with receiving, pricing, and stocking merchandise.
• Ensure team members receive appropriate training.
• Act as leader on duty during manager's absence.

Skills

Customer service

Team leadership

Communication

Education

Associate's Degree or equivalent

Job description

Position Overview

The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$24.33/hour

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.