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Follett Corporation is seeking a Team Lead in Amherst, Massachusetts, to support the Store Manager in managing store operations. The role includes training team members, receiving merchandise, and ensuring customer satisfaction while overseeing safety and security.
Candidates should possess 1-3 years of relevant experience and an Associate's Degree. The position requires physical capability and a willingness to work flexible hours, including evenings and weekends, with a pay range of $12.00-$24.33/hour.
The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.
Follett Higher Education is a drug-free workplace environment.
$12.00-$24.33/hour