Team Lead - Network Operations

Mosaic.tech; San Francisco (CA); On-site; USD 130,000 - 230,000; Full time

Benefits offered by this job

Equity compensation

Healthcare benefits

401(k) retirement planning

Flexible PTO

Free on-site catered meals

Job summary

Astranis is seeking a Team Lead - Network Operations to own Tier 2 Network Operations for customer networks, including satellite payloads, antennas, and VSAT hubs. The role requires leading design, deployment, and continuous improvement of operational procedures and automating workflows with Python/Bash.

You will coordinate incidents with mission operations and engineering, drive root cause analyses, and help recruit and onboard new teammates.

Qualifications

• 3-5+ years of hands-on technical experience in network operations, Satcom, NOC, or technical support environments.
• 0–1+ years of formal people management or mentoring junior engineers.
• Strong foundational understanding of IP networking (TCP/IP, routing & switching, BGP, VLANs, NAT, DNS) and/or RF concepts.
• Proven scripting ability in Python or Bash to automate tasks or parse telemetry data.
• Bias for action with ownership, rapid decision-making under pressure.
• Exceptional written and verbal communication skills for post-mortems and cross-functional interfacing.
• Don’t meet all criteria? Please apply anyway.

Responsibilities

• Own Tier 2 Network Operations for all customer networks.
• Lead design, implementation and improvement of deployment, maintenance, and outage procedures.
• Oversee live incidents, coordinate with mission ops and engineering for rapid resolution; drive RCAs.
• Automate repetitive tasks and workflows (Python, Bash).
• Partner with engineering to design telemetry, dashboards, and alert pipelines.
• Analyze customer requirements and design scalable, secure operational solutions.
• Support field deployment of ground systems and RF commissioning.
• Provide day-to-day technical leadership and mentor teammates.

Skills

Leadership

Network operations

Satcom

Python/Bash scripting

IP networking

Communication skills

Tools

Cisco hardware

Juniper hardware

Fortinet Firewalls

Linux administration

Job description

Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe— large enterprises, sovereign governments, and the US military. With five satellites on orbit and many more set to launch soon, the company is servicing a backlog of more than $1 billion of commercial contracts.
Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime, data security, network visibility, and customization. Astranis has raised over $750 million from some of the world’s best investors, from Andreessen Horowitz to Blackrock and Fidelity, and employs a team of 450 engineers and entrepreneurs. Astranis designs, builds, and operates its satellites out of its 153,000 sq. ft. headquarters in Northern California, USA.

Team Lead - Network Operations

We are looking for a technical leader who will be responsible for coordinating and leading our Tier 2 Network Operations. The network is comprised of all components that are key to providing service to our customers. These include but are not limited to the satellite payload, antenna systems, and ground sites including VSAT hubs. If you thrive in high-stakes operational environments, enjoy solving complex multi-domain technical challenges, and love mentoring engineers, this role offers direct ownership and substantial impact.

This role will contribute to both commercial and US Government programs.

Role

• Own Tier 2 Network Operations for all operational and under-development customer networks
• Lead the design, implementation and continuous improvement of operational procedures for network deployment, routine maintenance, and outage recovery
• Oversee the team during live incidents, coordinate with mission operations and engineering teams for rapid resolution, and drive thorough root cause analyses (RCA) to prevent recurrence.
• Eliminate repetitive manual tasks by automating operational workflows and recovery scripts (e.g., Python, Bash).
• Partner with engineering teams to design, refine, and maintain telemetry, monitoring dashboards, and alert pipelines.
• Analyze incoming customer network requirements and design robust operational solutions focused on maintainability, scalability, and security.
• Support in-field deployment of ground systems, antenna/RF commissioning, and direct integration with customer networks.
• Provide day-to-day technical leadership, coach team members, and actively assist in recruiting, interviewing, and onboarding new teammates

Requirements

• 3-5+ years of hands-on technical experience in network operations, satellite communications (Satcom), NOC, or technical support environments.
• 0–1+ years of formal people management or demonstrated experience acting as a technical lead / mentor to junior engineers.
• Strong foundational understanding of IP networking (TCP/IP, routing & switching, BGP, VLANs, NAT, DNS) and/or RF concepts.
• Practical experience using scripting languages (e.g., Python, Bash) to automate tasks or parse network/telemetry data.
• Proven bias for action—a track record of taking ownership, moving quickly, and solving high-pressure operational issues.
• Exceptional written and verbal communication skills; comfortable writing post-mortems and interfacing with cross-functional teams and customers.
• Don’t meet them all? Not a problem. Please apply even if you do not meet all these criteria

Bonus

• Prior experience in a Tier 2/3 Satcom or Telecom Network Operations role.
• Hands-on familiarity with RF terminals/antennas, satellite payload architectures, and VSAT hub systems (including modulators/demodulators).
• Hands-on configuration and troubleshooting experience with enterprise/carrier-grade hardware (e.g., Cisco, Juniper, Fortinet Firewalls).
• Experience with Linux system administration, network virtualization (KVM), or containerized environments.

What we offer:

All our positions offer a compensation package that includes equity and robust benefits.

Base pay is just one component of Astranis’s total rewards package. Your compensation also includes a significant equity package via incentive stock options, high-quality company-subsidized healthcare, disability and life insurance, 401(k) retirement planning, flexible PTO, and free on-site catered meals.

Astranis pay ranges are informed and defined through professional-grade salary surveys and compensation data sources. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, and the level and scope of the position.

Base Salary

$130,000—$230,000 USD

U.S. Citizenship, Lawful Permanent Residency, or Refugee/Asylee Status Required

(To comply with U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the United States, or other protected individual as defined by 8 U.S.C. 1324b(a)(3))

Our mission and products are built for everyone, regardless of gender, race, creed, or background. We believe in a diverse and inclusive workplace, and we invite all people to join our team and bring their unique perspectives to make us stronger.