Team Lead - Mason City, IA

Office Pride, Inc.; Mason City (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

A cleaning service company is looking for a Team Lead in Mason City, IA to manage and perform cleaning functions. This role includes supervising cleaning staff, ensuring compliance with cleaning specifications, and training new employees. Candidates must be dependable, possess excellent communication skills, and have a valid driver's license. The position offers a competitive salary, health insurance, and the opportunity for advancement.

Qualifications

• Must have ability to work independently and in a team.
• Able to communicate effectively in English.
• Must be physically able to lift 35 lbs and stand throughout the shift.

Responsibilities

• Oversee the cleaning of assigned facilities on a nightly basis.
• Train and support new employees on cleaning procedures.
• Conduct regular inspections and re-train employees as needed.

Skills

Communication skills

Multitasking

Quality-oriented

Dependability

Safety compliance

Job description

Benefits

• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

A Team Lead manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day‑to‑day performance of cleaning staff to ensure the job is done according to Office Pride Standards. Team Leads act as motivators, supervisors, and mentors. It’s a Team Lead’s duty to guide front line cleaners into understanding and maintaining the values of our growing company.

Supervises

Front Line Cleaners, Site Supervisors

Basic Function

Ensure that the cleaning specifications sold to the client are being fulfilled and that the work is being completed on‑time and within budget (labor and chemicals). This is a KEY role within the company and offers opportunity for advancement upon demonstrated performance.

Job Duties

• Oversee the cleaning of facilities assigned to you on a nightly/regular basis
• Train and support new employees
• Conduct regular inspections of the facility and provide re‑training to employees when necessary
• Cross‑train employees to work in buildings to provide coverage when needed
• Ensure facilities have working equipment and enough supplies to get the job done, report problems/shortages to the office
• Ensure compliance of Office Pride policies and procedures
• Enforce safety and security measures at all times
• Follow‑up on customer complaints (coordinate with the office)
• Perform other duties/tasks as assigned

Requirements

• Able to communicate in English
• Must be able to multi‑task, be dependable, have excellent communication skills, and maintain a positive attitude
• Must be able to thrive in a fast‑paced environment where changes may occur with little notice
• Must be able to maintain open communication with the leadership team, clients, and employees
• History that demonstrates work ethic and responsibility
• Must have ability to work independently and as part of a team
• Must care about quality, be detailed oriented, and work at an efficient pace
• Able to lift 35 lbs and physically able to be on your feet during an entire shift
• Must be able to pass a criminal background check
• Must have valid driver’s license and reliable transportation
• Must be willing to travel to our office in Mason City
• Must be okay working in a factory environment (using PPE when required)

Job Details

• Located in Mason City, IA
• Travel outside of Mason City will be required
• Team Leads are eligible to use a company vehicle