Team Lead Landscaping

The Grounds Guys, a Neighborly Company; Akron (OH); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Bi-weekly pay

Simple IRA retirement savings plan

Job summary

A landscaping service provider in Akron, OH seeks a Landscaping Team Lead to oversee crews and ensure high-quality services. The ideal candidate will have a strong customer service focus, experience in the landscaping industry, and possess excellent communication skills. Responsibilities include managing crew schedules, ensuring job quality, and enhancing customer satisfaction. The position offers competitive pay ranging from $18.00 to $25.00 based on experience and provides opportunities for career advancement.

Qualifications

• Prior experience in landscaping, lawn service, or similar industries.
• Willingness to complete training for required certifications and licenses.
• Clean driving history with experience driving a trailer.

Responsibilities

• Manage the field and crew for quality control and organization.
• Structure routes, manage employee schedules, and training.
• Ensure job quality and customer satisfaction.

Skills

Customer service orientation

Team management

Communication skills

Job description

Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career and lead a crew of landscapers, or you’re already successful at being a team lead, then we want to talk with you.

At The Ground Guys, we’re more than just “the lawn guy.” We’re a dedicated team of lawn care and landscaping experts that know how to make a great first impression. From the professional appearance of our crews to the attention to detail we give every job, we stand by our Neighborly Done Right Promise every time.

Here at The Grounds Guys, we are looking for someone ready to take a step forward in their career as a Landscaping Team Lead. And as the company grows, you will have the opportunity to grow into a higher-level role as well.

Is this right for you?

Here are some things we’re looking for in a Landscaping Team Lead. If you identify with any of these statements, we want to speak with you right away, so make sure to apply immediately.

• You are passionate about serving others, including your crew, the customers, and the community.
• You love the business side of business and enjoy assisting with routing, quality control, and covering when the owner is out of the shop.
• Dealing with staffing issues is part of the job, and you take it on as a challenge to assist in retaining the best crews.
• You see customer service issues as an opportunity to turn every customer into a raving fan.
• You pride yourself on your communication and are exceptional at getting the work done no matter what it takes.

Your Responsibilities as a Landscaping Team Lead

• Manage the Field –
  • Walking job sites, checking for quality control, and making sure equipment is maintained.
  • Help structure the routes, manage the employee schedules, and keep the crew members organized and on task.
  • Find solutions for issues that come up among the staff. And you make sure that team members have the training they need.
  • Ensure everything is wrapped up and set to go for the next day.

How We Measure Success

• Attendance: Might sound basic, but it’s critical for the team lead to set the example in attendance for the rest of the team.
• Budget vs Actual Hours: Keeping jobs profitable is dependent on managing the time planned and spent at each job.
• Return Rates: You’ll ensure quality control to make sure it’s rare to ever need to go back to redo a job.
• Crew Retention: Ensuring a healthy team environment and keeping people accountable will help reduce turnover.
• Customer Retention: Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
• Full Utilization of Software & Processes: This helps make all the above possible.

Job Requirements for Landscaping Team Lead

• Prior experience in the landscaping, lawn service, or similar service industries will be critical in order to lead a team.
• If you don’t already have them, you must be willing to complete training to get all required certifications and licenses within 6 months, if required.
• In addition, there are a few additional minimum requirements that are necessary to be considered for this position.
• Clean driving history with experience driving a trailer.

Benefits & Pay

The pay range for this position is $18.00 to $25.00 and is dependent on your experience as a lawncare or landscaping professional as well as in leading a team.

Invest in Your Future: We provide bi-weekly pay and all employees are eligible to participate in our Simple IRA retirement savings plan.

We know we presented a lot to you here and that’s because we’re looking to hire only the best. If that’s you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.