Team Lead, Integrated Billing

QHR Health, LLC dba Ovation Healthcare; Pawtucket (RI); Hybrid; USD 55,000 - 82,000; Full time

Benefits offered by this job

Health benefits

HSA

Flexible spending accounts (FSAs)

Wellness platform

Employee assistance program

Paid time off

401(k) plan

Professional development

Company equipment

Job summary

Ovation Healthcare in Pawtucket, RI is seeking a Team Lead to oversee the billing process, supervise a team of billing specialists, and ensure accuracy and regulatory compliance. The role includes training, guiding staff, and collaborating with other departments to resolve billing inquiries and disputes.

The position requires a Bachelor’s degree in accounting/finance, 5+ years of billing experience, and strong leadership skills.

Qualifications

• Bachelor’s degree in accounting/finance preferred; HS diploma acceptable with experience.
• 5+ years of billing or accounting experience required.
• Experience supervising a team and resolving billing issues.
• Strong knowledge of billing regulations and compliance.

Responsibilities

• Supervise and train billing specialists to ensure accuracy.
• Ensure compliance with billing regulations and technology updates.
• Resolve billing inquiries and disputes with clients.
• Manage hiring, training, evaluation, and disciplinary actions.
• Maintain timely processing of invoices and payments.

Skills

Billing expertise

Leadership

Regulatory compliance

Data analysis

Excel

Customer service

Education

Bachelor's degree in accounting, finance, or related field

HS Diploma or GED

Tools

Billing software systems

Job description

About the Job

Welcome to Ovation Healthcare! At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com.

Summary

A Team Lead oversees the billing process, ensuring accuracy and compliance while managing a team of billing specialists. They review invoices, resolve billing inquiries, and work with other departments to maintain a smooth billing cycle. Additionally, they are responsible for assisting with training, supervising, and motivating staff, as well as staying up to date on changes in billing regulations and practices.

Duties and Responsibilities

• Supervision and Training: Help supervise and train billing specialists to ensure quality work output and maintain high standards.
• Compliance: Ensure compliance with billing regulations, practices, and technology updates.
• Problem Solving: Work collaboratively with other departments to resolve billing-related issues and provide guidance to clients regarding inquiries and disputes.
• Staff Management: Manage a team of billing specialists, including hiring, training, evaluation, and disciplinary actions.
• Customer Support: Provide guidance and support to clients regarding billing inquiries and disputes.
• Efficiency and Accuracy: Ensure the timely and accurate processing of invoices and payments.
• Staying Updated: Keep abreast of changes in billing regulations, practices, and technology.

Knowledge, Skills, and Abilities

• Analytical and Problem-Solving: Excellent analytical and problem-solving skills to identify and resolve billing issues.
• Organizational and multi-tasking: Strong organizational and multitasking abilities to manage multiple tasks and deadlines.
• Attention to Detail: High attention to detail and accuracy in reviewing and processing invoices.
• Proficiency in Software: Proficiency in billing software systems and Microsoft Office, particularly Excel.
• Knowledge of Billing Processes: Understanding of billing regulations, compliance standards, and accounting principles.
• Leadership and Communication: Strong leadership, communication, and interpersonal skills to effectively help manage and motivate staff and interact with clients.

Work Experience, Education, and Certifications

HS Diploma or GED required. Bachelor’s degree in accounting, finance, or a related field preferred. 5+ years of billing or accounting experience required.

Hybrid, or Onsite Role Benefits

The base compensation range for this position is: $54,564.08 - $81,846.12. Compensation ranges could be hourly or salary depending upon the exempt status of the posted position. Beginning compensation is determined based on objective factors such as location, qualifications, skills, certifications, and experience. Typically, a candidate is hired in the lower to midpoint of the range; the top end of the range is reserved for candidates with extensive specialized experience and mastery within the role. Compensation may increase over time based on performance, experience, and tenure. Compensation is only part of Ovation's total compensation package.

Some additional benefits offered to full-time associates are:

• Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage
• HSA with employer contributions
• Flexible spending accounts for health care, and dependent care accounts
• Wellness platform with premium incentives
• Employee assistance support and additional voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance
• Robust and flexible paid time off offerings and company paid holidays
• 401(k) plan with discretionary employer match opportunities
• Professional development opportunities
• Company issued equipment

Ovation will never contact applicants via Chatwork or any other messaging platform outside of our official channels. If you receive any communication claiming to be from Ovation through Chatwork or any unauthorized platform, please disregard it and report it to us immediately. Our official communication will always come from our company email domain or through recognized professional channels like LinkedIn. If you have any questions or concerns regarding the authenticity of a communication, please contact us directly at [e-mail] for verification.

Headquartered in Brentwood, Tenn., Ovation Healthcare partners with 375+ hospitals and health systems across 47 states. For 45+ years, Ovation Healthcare has supported hospitals and health systems through a portfolio of shared services – Leadership Advisory, Spend Management, Revenue Cycle Management, and Technology Services– designed to provide scale and efficiency to hospital business operations.