Team Lead - Hardlines, Full Time

Bass Pro Shops; Islamorada (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

A leading retail company is seeking a Sales Outfitter to engage customers and provide exceptional service. The role involves assisting shoppers with product demonstrations, maintaining store appearance, and ensuring a pleasant shopping experience. Candidates should have a high school education and be skilled in customer service, communication, and teamwork. Full-time employees enjoy extensive benefits including medical, dental, and vacation packages. This position is in Islamorada, Florida.

Qualifications

• Ability to calculate figures such as discounts and make change.
• Ability to communicate professionally and pleasantly.
• Ability to establish effective working relationships.

Responsibilities

• Provide world-class customer service to enhance shopping experience.
• Demonstrate products and assist customers in making decisions.
• Replenish and restock products as needed.

Skills

Customer service

Communication

Relationship building

Mathematical skills

Education

High school education or equivalent

Tools

Point of sale register system

Job description

The Sales Outfitter performs various selling and customer service activities, greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, and direction to customers.

Essential Functions

• Support a strong commitment to world‑class customer service and ensures a pleasant and productive shopping experience for all customers.
• Insure a pleasant and productive shopping experience for all customers.
• Demonstrate product to customers.
• Replenish product on shelves as required per merchandising guidelines.
• Remain product “expert” through ongoing product knowledge training.
• Remain knowledgeable of advertised sales; maintain pricing and signing.
• Assist with seasonal floor merchandise moves.
• Restock merchandise as required.
• Keep work area clean, neat, and well stocked with supplies.
• Follow all company policies and procedures.
• Provide a legendary experience for every customer, every time, by assisting customers in making buying decisions by:
  • identifying and evaluating customers’ needs,
  • making product recommendations based on this analysis,
  • promoting programs including, but not limited to CLUB Membership, VOC and In‑Store Pick‑up.
• All other duties as assigned.

Experience / Qualifications

• Minimum degree required: High school education or equivalent experience.

Knowledge, Skills, and Ability

• Ability to calculate figures such as discounts and make change for customers.
• Ability to communicate in a friendly and professional manner to our customers and other associates.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computerized point of sale register system.

Travel Requirements

• N/A.

Physical Requirements

• Constantly stand and/or walk during shift.
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Constantly communicate with others to exchange information.
• Occasionally repeat motions that may include the wrists, hands, and/or fingers.
• Occasionally operate machinery and/or power tools.
• Occasionally operate motor vehicles or heavy equipment.
• Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
• Occasionally work in tight and confined spaces.
• Occasionally work in noisy environments.

Independent Judgement

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary

Enjoy discounts on retail merchandise, our restaurants, world‑class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].