Team Lead, Client Integrations Engineer

Publicis Groupe Holdings B.V; Chicago (IL); On-site; USD 98,000 - 182,000; Full time

Benefits offered by this job

Flexible time off (FTO)

Parental/new child leave

Comprehensive health coverage

401(k)

Tuition assistance

Job summary

Epsilon seeks a Team Lead to own strategic delivery across onboarding, campaign execution, and long-term optimization. You will mentor a high-performing Client Integrations Engineers team, aligning cross-functional efforts with client marketing goals and Epsilon’s platform capabilities.

You will drive technical direction, guide engagement with clients and internal stakeholders, and push for scalable, high-impact solutions that empower data-driven outcomes while modeling accountability and

Qualifications

• Proven leadership of direct reports and cross-functional teams.
• Strong technical foundation in web tech, SQL and scripting.
• Experience advising clients on platform features and campaigns.

Responsibilities

• Manage and mentor multiple direct reports, ensuring quality and efficiency of output.
• Set team standards for client support, technical excellence, and cross-functional service.
• Act as the technical SME and client liaison, guiding execution and delivery of initiatives.
• Identify and lead enhancement opportunities aligned with client goals.
• Integrate marketers into the Epsilon system by designing, developing, and testing technical solutions; maintain client-specific codebases for campaigns.
• Direct the team in developing strategic solutions for client marketing needs.
• Advise account teams and clients on platform features and campaign setup options.
• Provide timely updates to senior leadership.
• Build product knowledge to communicate revenue impact of configuration options.

Skills

Team leadership

Web technologies

SQL

JavaScript

Client advisory

Automation scripting

Education

Bachelor's degree in computer science, MIS or related field

Job description

Company Description

How You’ll Make an Impact

Own strategic delivery and lead a high-performing team – The Team Lead drives complex client initiatives across onboarding, campaign execution, and long-term optimization, while managing and mentoring a team of Client Integrations Engineers. This role leads cross-functionally to deliver scalable solutions that align with client marketing goals and Epsilon’s platform capabilities.

Set the standard for service and innovation – The Team Lead is accountable for delivering unparalleled customer service to both clients and internal stakeholders. The role blends engineering, consulting, and leadership — solving high-impact technical challenges, guiding team execution, and contributing to strategic initiatives that advance Epsilon’s mission to connect data with outcomes. It reflects Epsilon’s core values of accountability, curiosity, and partnership.

Lead visibly, deliver impact – This is a hands‑on leadership role. Team Leads engage directly with clients and internal stakeholders from day one, driving outcomes across the client lifecycle while shaping how teams operate through process improvements and platform innovation.

What You’ll Achieve

• Manage and mentor multiple direct reports, ensuring quality and efficiency of output while serving as the primary point of escalation
• Set team standards for client support, technical excellence, and cross-functional service
• Act as the technical subject matter expert and client liaison, collaborating with internal teams to drive execution and delivery of key initiatives
• Identify and lead enhancement opportunities that support client marketing goals and anticipate future needs
• Integrate marketers into the Epsilon system by designing, developing, and testing technical solutions; maintain client‑specific codebases for campaigns
• Direct the team in developing strategic solutions for client marketing needs
• Advise account teams and clients on platform features and campaign setup options
• Provide relevant, timely, and concise updates to senior leadership
• Build product knowledge to understand and communicate revenue impact of configuration options

Who You Are

• Proven ability to manage and mentor direct reports while maintaining technical excellence
• Strong leadership and communication skills; able to set standards and guide cross‑functional collaboration
• Deep understanding of web technologies, SQL, and JavaScript with ability to direct technical strategy
• Experience advising clients and internal teams on platform features and campaign setup
• Familiarity with scripting and automation tools to support team efficiency
• Background in digital marketing and consulting, with a focus on scalable client solutions

Experience and Education

• 7+ Years of experience in a Technical Role
• 5+ years of experience in digital marketing technology
• 3+ years leadership experience
• Bachelor’s degree in computer science, MIS or related field, or equivalent experience

Additional Information

When you join Epsilon, we’ll create something EPIC together.We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day‑to‑day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well‑being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to [e-mail] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

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Compensation Range: USD $98,000.00 - USD $182,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/11/2026.