Team Lead - Cardiac Device Technician

Baptist Medical Group, LLC; Pensacola (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Baptist Health Care’s Cardiac Device Technician team is seeking a Team Lead in Pensacola, FL to manage device software updates, patient device checks, and team guidance. You will oversee device data accuracy, ensure timely patient communications, and coordinate care with electrophysiologists as needed.

The role requires 2 years of cardiology device experience, a high school diploma, and BLS certification. Join a not-for-profit health system serving northwest Florida and beyond.

Qualifications

• High School Diploma or Equivalent required.
• 2 years device experience with Cardiology required.
• BLS for Healthcare Providers certification upon hire required.

Responsibilities

• Reviews and triages daily transmission and alerts from remote monitoring platforms.
• Identifies critical arrhythmias, battery depletion, and lead integrity issues and escalates urgent findings to electrophysiologists in real time.
• Instructs patients and families on device checks and home transmitter use; enters information into device software.
• Tracks regulatory/compliance items for device advisories and recalls.
• Answers patient calls and requests promptly.
• Maintains equipment and supplies efficiently and appropriately.
• Maintains patient charts and departmental data; provides information as required.
• Maintains current knowledge/certification and pursues professional growth.
• Ensures device software is updated with new technology/device information.
• Performs monthly quality review on processes for technicians.
• Trains new device team members.

Skills

Effective communication

Numerical filing

ECG rhythm recognition

Pacemakers/ICD/ILR knowledge

Education

High School Diploma or Equivalent

Job description

The Team Lead - Cardiac Device Technician maintains device software information with the latest updates to technology and patient information. The position is responsible for obtaining accurate information recorded for new implants and modified hardware. The position evaluates patients' device needs for the office and coordinates care.

Responsibilities

• Reviews and triages daily transmission and alerts from remote monitoring platforms
• Identifies critical arrhythmias, battery depletion, and lead integrity issues. Escalates urgent or life-threatening findings directly to electrophysiologists in real time.
• Accurately instructs patients and/or family members regarding device checks, pulse taking and use of home transmitter. Accurately enters information into device software platform confirming all reports.
• Tracks regulatory/compliance items for device advisories and recalls.
• Answers patient’s calls and requests in a timely and appropriate manner.
• Maintains equipment and supplies efficiently and appropriately.
• Maintains patient charts and other departmental data, preparing and providing information as required/requested.
• Maintains current knowledge/certification and pursues professional growth and development.
• Ensures device software is updated with new technology/device information.
• Performs monthly quality review on process for technicians.
• Trains all new device team members.

Qualifications

• High School Diploma or Equivalent Required
• 2 years Device experience with Cardiology. Required

Licenses and Certifications

• BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required

Required Skills, Knowledge and Abilities

• Ability to communicate effectively through written and/or verbal communication.
• Ability to file numerically and alphabetically.
• Knowledge of Basic ECG Rhythm recognition (normal & abnormal functions).
• Knowledge of various pacemakers/implantable cardiac defibrillators (ICD)/implantable loop recorder (ILR) and remote systems.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

Job Info

• Job Identification 10867
• Job Category Team Lead
• Posting Date 09/09/2026, 04:29 PM
• Locations 125 Baptist Way, Pensacola, FL, 32503, US
• Job Schedule Full time
• Job Shift Day
• FTE 1.0 FT