Team Lead

Washroll; Virginia Beach (VA); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Free car washes

Job summary

A leading car wash operator in Virginia Beach is seeking a Team Lead to assist with daily operations and lead customer service efforts. Ideal candidates will have experience in customer service or sales, with a passion for delivering exceptional service. This outdoor role offers competitive pay, health benefits, and opportunities for career growth. Join a team that values enthusiasm and teamwork while helping enhance customer experience in a fun environment.

Qualifications

• 6 months of relevant customer service or sales experience.
• Car wash experience preferred but not required.
• Ability to deliver excellent customer service.

Responsibilities

• Assist site managers with daily operations.
• Ensure meeting of inventory and safety standards.
• Hire, train, and coach Team members.

Skills

Customer service

Sales

Leadership

Organization

Job description

GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!

At GO Car Wash, we’re committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have happy customers and successful car washes, which in turn creates opportunities for us all.

If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business!

As a Team Lead at GO Car Wash, you’ll help site managers with the daily operations of our car wash, while also contributing to the overall success of the site. You’ll help ensure we’re meeting all our inventory, equipment, site, service, and safety standards to deliver a consistent, convenient and exceptional car wash experience for customers. You’ll also help hire, train, and coach our Teammates to perform their jobs and uphold our values, which includes setting an example when completing all required car wash activities.

For you to be successful, we’re looking for:

• 6 months of relevant customer service or sales experience
• Car wash experience preferred, though not required

You must also be able to:

• Deliver excellent customer service and drive sales growth
• Communicate clearly, engage, and lead others by example
• Organize time, work, and team to complete many varying responsibilities

We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future.

Compensation

Our Teammates in this role typically earn $17.50/hour, which includes a base pay of $15.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.

All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.