Team Lead

Trigo Group; Marion (OH); On-site; USD 42,000 - 68,000; Full time

Job summary

TRIGO Global Quality Solutions seeks a Team Leader to supervise site personnel, ensure customer satisfaction, and uphold quality standards. The role includes training inspectors, managing audits, and coordinating with site leaders to maintain compliant processes.

Ideal candidates will have a high school diploma, strong communication skills, and the ability to work in a fast-paced manufacturing environment while handling sensitive material and travel as needed.

Qualifications

• High School Diploma or Equivalent required.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office (Excel, Outlook).
• Proven ability to work in a fast-paced environment and handle sensitive data.

Responsibilities

• Establish and maintain relationships with customers and site personnel.
• Daily communication with stakeholders at the site level.
• Train inspectors and validate adherence to processes and audits.
• Document and report non-conformances to Site Leader/Supervisor.
• Assist site leaders and inspectors as needed.

Skills

English proficiency

Communication skills

MS Office & Outlook

Attention to detail

Initiative

Flexibility in fast-paced environment

Travel willingness

Physical stamina

Education

High School Diploma or Equivalent

Tools

MS Excel

Measurement devices

Job description

Overall Purpose of a Team Leader

Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members

Provide leadership and guidance to site personnel

Support and maintain a positive and productive atmosphere at sites

Ensure all company and customer guidelines are upheld

Responsibilities

• Establish and maintain relationships with customers and site personnel
• Daily communication with various stakeholders at the site level

Operations

• Assist Site Leaders or Sr. Site Leaders as needed
• Train inspectors and validate adherence to process (ie: audits)
• Communicate changes in projects and work instructions to inspectors
• Document and report non-conformances to Site Leader/Supervisor
• Make independent judgments for subjective scenarios according to project needs
• Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills
• Manage material movements using inventory management tools (ie: scanners) as needed
• Work as an inspector when required
• Comply with local and company Health & Safety legislation, laws, and policies
• Comply with all TRIGO and site specific customer policies

Organization & management

• Facilitate communication of information within and between workgroups
• Assist in maintaining a 5S/6S working environment

Technical

• Collect and maintain company reports and data
• Utilize company web portals to record required audits and documentation

Other

• Any other duties as assigned

Hard Skills

• Proficiency in English
• Excellent written and verbal communication skills
• Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
• Proficient in the use of various gauges and measuring devices
• Demonstrated flexibility within a fast-paced challenging environment
• Ability to take initiative and handle highly sensitive and confidential material
• May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances
• Walk and/or stand for long periods of time
• Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel
• Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors

Values and Attitude

Global team spirit

• Team player
• Caring for people
• Open-minded
• Reactive
• Resilient to pressure
• Rigorous
• Client oriented
• Reliable & trustworthy
• Flexible

Initiative

• Autonomous
• Daring
• 1+ year in Quality related position preferred
• Demonstrate leadership ability

Education background

• High School Diploma or Equivalent

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted