Team Benefits Specialist Indianapolis

Remodel Health; Indianapolis (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Generous PTO

401(k) match

Sabbatical PTO after 5 years

Job summary

Remodel Health, a health benefits platform, seeks a driven, organized professional to join the Team Benefits group. You will manage client benefits, support implementations and renewals, and coordinate with Success and Account teams to ensure accurate, timely processing of benefits and HRA programs.

The role emphasizes accuracy, care, and efficiency in serving clients and requires strong communication and cross-functional collaboration.

Qualifications

• Bachelor's Degree or equivalent experience.
• Health license preferred.
• Full health benefits including life, long-term disability, dental and vision.
• Generous PTO and 401(k) match.
• Sabbatical PTO after 5 years of employment.

Responsibilities

• Manage and service an assigned book of group benefits including medical, dental, vision, life and disability.
• Serve as the primary client contact for day-to-day support and guidance on benefits questions.
• Coordinate new group implementations, renewals, enrollments and plan changes.
• Administer and manage in-house HRA offering with accuracy and timeliness.
• Learn and utilize technology solutions; support cross-functional teams.

Skills

Health insurance experience

HRA administration

Customer service

Education

Bachelor's degree

Health license (preferred)

Tools

Ease

Employee Navigator

Job description

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family.

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

Position Summary

We are seeking a highly driven, team-oriented self-starter to join our growing Team Benefits team. This role is ideal for someone who is extremely organized, detail-oriented, and technically savvy, with a strong work ethic and excellent communication skills. The individual in this role will work closely with our Customer Success, Launch, and Account Management teams, collaborating cross-functionally to deliver an exceptional experience for our members. Success in this position requires a proactive mindset, the ability to manage multiple priorities, and a genuine commitment to serving clients with accuracy, care, and efficiency.

If this sounds like you, explore the job specifics below:

Responsibilities

• Manage and service an assigned book of group benefits business, including medical, dental, vision, life, disability, and other ancillary products.
• Serve as the primary point of contact for clients, providing day-to-day support, issue resolution, and guidance on benefits-related questions.
• Coordinate new group implementations, renewals, open enrollments, and plan changes, ensuring a smooth and accurate process.
• Coordinate with the team to administer and manage our in house Health Reimbursement Arrangement (HRA) offering, ensuring compliance, accuracy, and timely processing.
• Learn, embrace and utilize technology solutions.
• Maintain a positive attitude and contribute to a harmonious and cooperative spirit within the organization.
• Perform special projects at management's request.
• All other duties as assigned.

Experience and Skills:

• 3-5 years of experience in health insurance, with direct exposure to group medical and ancillary benefits preferred
• Prior exposure to benefits administration and enrollment software, including Ease and Employee Navigator.
• Hands-on experience managing or supporting Health Reimbursement Arrangements (HRA) or other employer-funded benefit accounts

Education:

• Bachelor's Degree or combined equivalent of education and experience.
• Health License preferred
• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years of employment

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

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