Tea Server - Orleans - Full Time

Cottonwood-Hotel; Omaha (NE); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kimpton Cottonwood Hotel in Omaha invites a friendly Server to join our dining team. You will engage guests, guide menu selections, take orders, and ensure timely delivery with a focus on presentation and hospitality.

Work in a fast-paced environment while building lasting guest connections, handling payments, and collaborating with kitchen and bar staff to uphold our high standards. Weekends and holidays required.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills and ability to work in a team environment.
• Read, write and speak English fluently.
• Knowledge of food and beverage service standards is a plus.

Responsibilities

• Greet guests with a warm and friendly demeanor.
• Guide guests through the menu, provide recommendations and answer questions.
• Take accurate food and beverage orders and relay to kitchen/bar.
• Serve with timeliness and presentation.
• Anticipate guest needs and provide personalized service.
• Clear tables and maintain a clean dining area.
• Process payments and handle cash accurately.
• Collaborate with kitchen and bar staff for smooth service.

Skills

Excellent communication

Teamwork

English fluency

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

Property Description

At The Cottonwood, we’re more than just a boutique hotel — we’re a proud team of passionate people who care deeply about what we do, how we do it, and the impact we make in our community. Located in Omaha's vibrant Blackstone District, where history continues to come to life, our hotel stands as a modern icon with a deep-rooted legacy. Once the historic Blackstone Hotel, The Cottonwood has become a local gem, blending timeless elegance with contemporary style. Known for its stylish charm, state-of-the-art amenities, and a level of service that continually raises the bar in the hospitality industry, our hotel stands as a tribute to the past, refreshed for a new era.

Joining our team means stepping into an environment where creativity is celebrated, ideas are welcomed, and every role plays a key part in creating unforgettable guest experiences. Whether you’re welcoming guests at the front desk, crafting cocktails in our bar, or supporting behind the scenes, your work matters — and it’s appreciated. We’re proud of who we are: a team that works hard, supports one another, and genuinely loves what we do. We believe hospitality should feel personal, and that starts with how we treat each other. Here, you’ll find a collaborative, uplifting culture where you’re encouraged to grow, shine, and make a difference.

If you’re looking for more than just a job — if you want to be part of a place that feels like home, where your talents are valued, and your passion has a purpose — then we’d love to meet you. Come join us at The Kimpton Cottonwood Hotel and be part of a team that’s redefining hospitality in Omaha — one guest, one moment, and one great team member at a time.

Overview

Are you a passionate and customer-focused individual with a love for hospitality? Join our team as a Server and be an integral part of creating exceptional dining experiences for our guests. With high energy and enthusiasm, you will have the opportunity to showcase your interpersonal skills and provide outstanding service that leaves a lasting impression. From recommending delectable menu items to ensuring a seamless dining journey, you will play a vital role in delivering an unforgettable culinary experience. As part of our dedicated team, you will thrive in a fast-paced environment and have the chance to build meaningful connections with our guests. If you have a genuine passion for hospitality, impeccable attention to detail, and a knack for creating memorable moments, this is your chance to shine in a rewarding and dynamic role!

Responsibilities:

• Greet guests with a warm and friendly demeanor, ensuring a positive first impression.
• Guide guests through the menu, providing recommendations and answering any questions.
• Take accurate food and beverage orders and relay them to the kitchen and bar.
• Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards.
• Anticipate guest needs and provide personalized service to enhance their dining experience.
• Clear tables and maintain a clean and organized dining area.
• Process guest payments and handle cash transactions accurately.
• Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery.

Qualifications

• Food/Beverage Service Worker Permit, where applicable
• High school diploma or equivalent required
• Six months to one year serving experience preferred
• Excellent communication skills and ability to work in a team environment
• Read, write and speak English fluently
• Strong attention to detail and ability to multitask
• Ability to work flexible hours including weekends and holidays
• Knowledge of food and beverage service standards
• Ability to stand for long periods of time
• Meet minimum age requirement of jurisdiction

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.