TD GARDEN - FT SECURITY OFFICER ($18.96 HOUR- 2nd shift or Overnight)

Securitas Security Services USA, Inc.; Boston (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

TD Garden base security officer in Boston, MA is responsible for access control, visitor screening, and guest assistance across arena sites. You will monitor entrances, patrol buildings, and respond to incidents with professionalism while maintaining safety and order for staff and guests.

The role emphasizes accurate reporting, adherence to client policies, and strong customer service. Training is provided; which may include pre-employment screening and background checks.

Qualifications

• Must be at least 18 years old and have a High School Diploma or GED.
• Legal right to work in the United States.
• Reliable communication and transportation, must be able to speak/read/write English, and pass pre-employment screening (drug test and background check).

Responsibilities

• Access control: admit and screen visitors, assist employees and guests.
• Customer service: maintain courteous, respectful interactions reflecting on the client and security team.
• Monitoring: observe entrances and remote access points; prevent unauthorized entry; direct disturbances calmly.
• Patrolling: inspect buildings, grounds and equipment for hazards or violations.
• Incident response: protect evidence, set up barriers, and respond to emergencies such as fires or medical incidents.
• Reporting: maintain logs, write reports, and communicate incidents to client representatives or authorities.
• Property protection: ensure compliant with client policies and standards.
• Additional duties: perform other tasks of similar scope as required by the site.

Skills

Access Control

Customer Service

Monitoring

Patrolling

Incident Response

Reporting

Property Protection

Teamwork

Education

High School Diploma or GED

Job description

TITLE: TD GARDEN BASE SECURITY OFFICER

SCHEDULE: 0800-1600 / 1030- 1630 (1 day) or; 1600-0000 / WEEKEND AVAILABILITY

PAY RATE: $18.96

Essential Functions

• Access Control: Manage admittance to client sites, screen visitors, and assist employees and guests.
• Customer Service: Provide courteous, respectful, and professional interactions that reflect positively on the client and security team.
• Monitoring: Observe entrances, exits, and remote access points; prevent unauthorized entry; direct disturbances calmly and effectively.
• Patrolling: Inspect buildings, grounds, and equipment for hazards, violations, or unsafe conditions.
• Incident Response: Protect evidence, set up barriers, and respond to emergencies such as fire, medical incidents, hazardous materials, or severe weather.
• Reporting: Maintain logs, write reports, and communicate incidents to client representatives, management, or public safety authorities.
• Property Protection: Ensure property removal complies with client policies and standards.
• Additional Duties: Perform other tasks of similar scope as required by the site.

Minimum Qualifications

• At least 18 years of age
• High School Diploma or GED
• Legal right to work in the United States
• Reliable communication and transportation
• Ability to speak, read, and write English
• Successful completion of pre-employment screening (drug test, background check)

Preferred Experience

• Prior security or related experience is a plus
• Knowledge of security operations and procedures
• Ability to work effectively as part of a team and adapt to changing environments

Competencies

• Professional composure in challenging situations
• Strong interpersonal and customer service skills
• Clear communication (oral and written)
• Good organizational skills and attention to detail
• Ability to meet state, county, and municipal licensing requirements

Working Conditions

• Frequent standing, walking, and occasional climbing or lifting (up to 25 lbs)
• Exposure to inclement weather and varying environments
• Ability to handle multiple tasks under pressure
• May be required to work overtime or respond to urgent situations
• Use of protective gear and adherence to safety protocols as needed

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. TheSecurity Officerposition helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values ofIntegrity, Vigilance, and Helpfulness.These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

#MetroBoston

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].