TCC - MI Coldwater - FT - Retail Sales Representative

Tcc Wireless Llc; Coldwater (MI); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

TCC Wireless, LLC in Coldwater, MI is hiring a Retail Sales Representative to connect customers with T-Mobile products and plans. You will greet shoppers, learn customer needs, and drive revenue by acquiring new accounts and maximizing existing ones, while maintaining store standards and delivering world-class service.

This position is full-time in a fast-paced environment requiring dependability, communication skills, and a willingness to work nights and weekends.

Qualifications

• High school diploma or GED.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with customers and colleagues across channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and work area according to store standards.
• Assists customers with activations, changes, bill payments, upgrades and accessory sales.
• Aims to achieve assigned performance metrics.

Skills

Customer service

Sales experience

Communication

Education

High School Diploma or GED

Tools

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

TCC - MI Coldwater - FT - Retail Sales Representative

Full Time Regular Sales Coldwater, MI, US

JOB DESCRIPTION

T-Mobile Premium Retailer – TCC Wireless

Make up to $20+/hour all in!

Base pay and commission!

The Retail Sales Representative (RSLREP) enjoys a fast-paced and high energy environment. As an ME you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out – from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long lasting relationships and meaningful connections with not only your customers, but your business colleagues as well.

Essential Functions:

Must be able to perform the essential functions of the position with or without reasonable accommodation.

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• RSLREP is responsible for achieving assigned performance metrics.

Minimum Qualifications:

• High School Diploma or GED
• Minimum 6 months experience in retail and/or sales with a strong customer focus
• Legally authorized to work in the United States
• Ability to work nights, weekends, and holidays in a retail environment
• Proficient in reading, critical thinking, leadership, and emotional intelligence
• Possesses the ability and interest to learn all aspects of products and solutions at depth for market Opportunity
• Demonstrated proficiency with reporting tools and registrations of modules, with an understanding of connecting offerings performance

Benefits Offered:

• Aflac Insurance
• Development and growth opportunities

EEO Statement:

TCC Wireless, LLC is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.