TCC - IL Bloomingdale - PT - Retail Sales Representative

Tccrocks; Bloomingdale (IL); In loco; USD 21.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision

Development and growth opportunities

Descrizione del lavoro

TCC Wireless in Bloomingdale, IL is seeking a Retail Sales Representative to connect customers with the best T-Mobile devices and plans. You’ll deliver fast, friendly service, build relationships, and help shoppers find the right gear in a high-energy store environment.

The role targets monthly revenue through new accounts and enhanced customer ownership, requires standing for long periods and the ability to lift up to 25 pounds, and values bilingual communication and reliability.

Competenze

• High School Diploma or GED required.
• At least 6 months in retail or sales with strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends and holidays.

Mansioni

• Provides world-class customer service, greeting customers, answering phones, and assessing needs.
• Drives revenue goals by acquiring new accounts and expanding existing ones.
• Builds relationships with customers and colleagues across channels.
• Handles cash, inventory, and deposits in coordination with store management.

Conoscenze

Customer service

Communication

Problem solving

Teamwork

Reliability

Bilingual

Formazione

High School Diploma or GED

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bloomingdale, IL, US

Salary Range: $15.00 To $17.00 Hourly

JOB DESCRIPTION

T-Mobile Premium Retailer—TCC Wireless

Make up to $20+/hour all in!

Base pay and commission!

The retail sales representative enjoys a fast-paced and high-energy environment. As a retail sales representative, you are the connection between the customer and the T-Mobile brand. You are fun, energetic, and fierce about the wireless industry and knowing your gear inside and out—from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long-lasting relationships and meaningful connections with not only your customers but your business colleagues as well.

Essential Functions:

Must be able to perform the essential functions of the position with or without reasonable accommodation.

• Provides world-class customer service, including greeting customers in the stores, answering phones, and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count, and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms, and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories, and processing price plan changes and upgrades.
• The retail sales representative is responsible for achieving assigned performance metrics.

Minimum Qualifications:

• High School Diploma or GED
• Minimum 6 months' experience in retail and/or sales with a strong customer focus
• Legally authorized to work in the United States
• Ability to work nights, weekends, and holidays in a retail environment
• Professional, energetic, honest, patient, and empathetic
• Ability to problem solve, analyze results, plan for the future, and make good decisions
• Excellent written, verbal, and interpersonal communication skills
• Reliable transportation
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds
• Must have bilingual skills.

Benefits Offered:

• Medical, dental, and vision
• Development and growth opportunities

EEO Statement:

TCC Wireless, LLC is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.