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H&R Block, Inc. in North Carolina is seeking a front-line Tax Interview Assistant to help clients start and finish their tax returns.
You will enter client data, assemble returns, obtain signatures, and review results with clients, ensuring accuracy and excellent service. The role emphasizes clear communication, basic math and reading skills, and proficiency with Windows-based software in a fast-paced office setting.
As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year.
Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
Ensure all H&R Block clients are receiving superior service
All other duties as assigned
High school diploma or equivalent
Reading and math skills required to begin and finish the tax return interview
Ability to communicate effectively in person and on the phone
Previous experience with Windows-based computer programs
Additional state and local requirements may apply