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H&R Block, Inc. is seeking a detail-oriented team member in Kannapolis, NC, to assist with tax interviews and client service. You will enter client and W-2 details into the tax program and help assemble the return, ensuring accuracy and compliance.
You will review the finished product with the client, obtain signatures, and complete bookkeeping procedures while maintaining superior service for all clients. Some state/local requirements may apply.
As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year.
Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
Ensure all H&R Block clients are receiving superior service
All other duties as assigned
High school diploma or equivalent
Reading and math skills required to begin and finish the tax return interview
Ability to communicate effectively in person and on the phone
Previous experience with Windows-based computer programs
Additional state and local requirements may apply