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H&R Block, Inc. is seeking an entry-level role to assist with the tax interview process and help prepare client returns in Dunn, North Carolina. You will enter client and W-2 information into our tax program and support a smooth interview flow while upholding service standards.
The position emphasizes attention to detail, effective communication, and ability to work with Windows-based software. Additional local requirements may apply, with opportunities for growth within the firm.
As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year.
Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
Ensure all H&R Block clients are receiving superior service
All other duties as assigned
High school diploma or equivalent
Reading and math skills required to begin and finish the tax return interview
Ability to communicate effectively in person and on the phone
Previous experience with Windows-based computer programs
Additional state and local requirements may apply