Tax Operations Leader: Global Client Delivery

EY; Salt Lake City (UT); Hybride; USD 128 000 - 292 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Paid time off

Résumé du poste

EY is seeking a senior tax operations leader to guide the Customer Tax Operations and Reporting (CTORS) team. You will oversee data preparation, reporting, and client interactions while ensuring delivery within deadlines and budgets.

The role requires 8+ years of operational delivery experience, CPA/EA or attorney credential, and strong leadership and communication skills. A hybrid US-wide work model is offered, with travel up to 20%.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
• Eight+ years of operational delivery experience
• CPA, EA, or licensed attorney
• Ability to prioritize, handle and track multiple assignments
• Strong analytical and problem-solving skills
• Strong data analysis capabilities
• Ability to draft/design business requirements, process flow diagrams and rules matrices
• Change management, operations and process improvement experience
• Ability to identify improvement opportunities and actively engage in implementing improvements
• Demonstrated leadership skills and proven skills in developing employees
• Strong oral and written communication as well as presentation skills
• Excellent trouble shooting, execution and communication (written and verbal) skills
• Proficient using Microsoft products such as Excel, Word, and Power Point, Proficiency in tax accounting systems

Responsabilités

• Serve as lead of tax operations team and manage data preparation, aggregation and reporting
• Coordinate day-to-day interactions with clients and review KPIs
• Drive timely delivery of services and manage engagement economics
• Escalate and resolve issues with leadership visibility
• Ensure standardized processes for tax operations and coordinate trainings
• Support client internal and external audits with documentation
• Produce KRIs/KPIs to evidencing performance and efficiencies
• Take responsibility for service quality and manage engagement risk
• Understand business financials to ensure budgeted work
• Leverage standard technologies to improve efficiency and quality
• Counsel and coach tax professionals and perform performance management
• Travel 20% or less

Connaissances

Operational delivery

Leadership

Analytical skills

Data analysis

Communication skills

Change management

Project management

Prioritization

Formation

Bachelor's degree

Outils

Microsoft Excel

Microsoft Word

PowerPoint

Tax accounting systems

Description du poste

EY is seeking a senior tax operations leader to guide the Customer Tax Operations and Reporting (CTORS) team. You will oversee data preparation, reporting, and client interactions while ensuring delivery within deadlines and budgets.

The role requires 8+ years of operational delivery experience, CPA/EA or attorney credential, and strong leadership and communication skills. A hybrid US-wide work model is offered, with travel up to 20%.