Tax Associate - Work from Home

Dev; Boston (MA); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) savings plan

Paid sick leave

Employee stock purchase plan

Product discounts

Job summary

A technology company is looking for a Tax Associate to assist clients in navigating their tax needs using TurboTax. The role requires a minimum of 2 years experience in tax preparation, excellent customer service skills, and proficiency in commercial tax software. As a remote position, you will provide guidance and support through various communication tools while ensuring accurate documentation of customer interactions. Join this inclusive team to make tax season easier for clients.

Qualifications

• Minimum of 2 years of experience filing federal and state individual 1040 tax returns.
• Experience using commercial tax preparation software required.
• Passion for helping clients navigate taxation complexities.

Responsibilities

• Help customers complete their taxes using Intuit TurboTax products.
• Provide tax advice and manage product/software inquiries.
• Document interactions to maintain accurate records.

Skills

Customer service skills

Experience with tax software

Ability to interact professionally

Tools

TurboTax

Tax software

Job description

Jobs for Humanity is partnering with Intuit to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Intuit

Job Description

Overview

Intuit is seeking Tax Associates for the upcoming tax season. If you have an active PTIN, we would love to connect with you!

What You Get

• Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live.
• As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office.

Who You Are

• As a Tax Associate, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
  • If you have obtained an Intuit Academy Level 1 badge, you are eligible with 1+ year of recent experience with 30 or more paid tax returns.
• You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
• You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.

What You Will Do

• In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.”
• You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
• This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.

If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!