Tax Associate - Seasonal Client-Focused Tax Prep

H&R Block; Dunmore (Lackawanna County); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in the United States is seeking a seasonal Tax Associate to help clients prepare returns and answer questions with training from day one. This in-person role focuses on building client relationships and delivering accurate tax solutions.

You will meet with clients, gather information, and work with teammates to identify savings opportunities while expanding your tax knowledge and skills through hands-on experience during peak season.

Qualifications

• Completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service environment
• Strong communication to explain information clearly
• Problem-solving and organizing information
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT
• High school diploma or GED

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service

Communication

Problem-solving

AI tools (Copilot/ChatGPT)

Education

High school diploma / GED

Bachelor’s degree (preferred) in accounting/finance or related

Tools

Copilot

ChatGPT

Job description

H&R Block in the United States is seeking a seasonal Tax Associate to help clients prepare returns and answer questions with training from day one. This in-person role focuses on building client relationships and delivering accurate tax solutions.

You will meet with clients, gather information, and work with teammates to identify savings opportunities while expanding your tax knowledge and skills through hands-on experience during peak season.