Tax Account Specialist

DEPARTMENT OF VETERANS AFFAIRS; Oklahoma; Vor Ort; USD 41.000 - 50.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

290 EMPLOYMENT SECURITY COMMISSION seeks a Tax Account Specialist in Oklahoma City, OK. The role focuses on unemployment insurance tax enforcement within the Tax Collections division, ensuring accurate posting of payments and compliance with state and federal rules.

Primary duties include advising stakeholders, collaborating with team members, and maintaining strict safety protocols while handling frontline tax duties and customer inquiries.

Qualifikationen

• Education and experience requirements at this level consist of a bachelor's degree; or an equivalent combination of education and experience, substituting business, public administration, auditing, or accounting experience for each year of the required bachelor's degree.
• Proficient use of Microsoft Office (Word, Outlook, Excel, Access, Teams) and Internet; ability to learn other software as needed.

Aufgaben

• Conduct unemployment insurance tax enforcement activities in the Tax Collections - OESC division.
• Counsel stakeholders on Oklahoma Employment Security Commission Act, rules, and reporting procedures.
• Verify monies and charges are correctly posted to taxpayer accounts.
• Handle frontline tax division work and collaborate within a team.
• Maintain safety and security protocols.

Kenntnisse

Customer service

Verbal communication

Written communication

Report writing

Analytical thinking

Ausbildung

Bachelor's degree

Tools

Microsoft Office

Jobbeschreibung

Job Posting Title

Tax Account Specialist

Agency

290 EMPLOYMENT SECURITY COMMISSION

Supervisory Organization

Tax Collections - OESC

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date

Continuous if Blank

Full/Part-Time

Full time

Job Type

Regular

Compensation

Annual Salary - $45,078.00; Hourly - $21.672115

Job Description

Applicants must be authorized to work in the U.S. for any employer at the time of application. The agency is unable to sponsor or take over sponsorship of an employment visa.

Job Type/Salary/Location

Full-time

Vacancies: One

Salary: $45,078.00 annual; $21.672115 hourly

Primary Working Hours: M-F; 8:00am - 5:00pm

FLSA Status: Non-Exempt

Location: Oklahoma City, OK

Travel: None

Supervisory: Not Applicable

Benefits

The State of Oklahoma offers a comprehensive Benefits Packet , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Position Summary of Responsibilities

Conducts and participates in unemployment insurance tax enforcement programs in OESC's Collection Department within the Tax Division; this department is responsible for administering the state unemployment insurance tax collections efforts mandated by the U.S. Department of Labor in accordance with federal & state law, rules, regulations, policies, and procedures.

Counsel appropriate stakeholders on the interpretation of and compliance with the Oklahoma Employment Security Commission Act, Administrative Rules, and reporting procedures.

Verify all monies and charges are correctly posted to the taxpayer's account.

Conduct tax division front-line work and front-line team work as needed with a wide variety of decision-making.

Maintain the required safety and security protocols associated with the above-mentioned responsibilities.

Position Essential Functions

• Utilize excellent customer service in all correspondence(s) in a multi-faceted department.
• Work will include decision making within departmental procedures that include Tax Warrants and possible levy activity.
• Answer incoming calls as a subject matter expert on tax account rates and debt status.
• Investigate and send determinations on interest and penalty waivers or denials to employers.
• Work as a member of a team in a collaborative manner.
• On-site attendance is an essential function of the position, as the role requires direct interaction with staff, clients, and on-site office resources.

These job functions, responsibilities and activities may change at any time with or without notice.

Valued Knowledge, Skills, Competencies and Abilities

Knowledge of state and federal regulations governing applicable programs, accounting principles and theories, financial statements and reports, accounting ledgers and journals, computer technology relating to accounting systems.

Skill and Competencies are excellent verbal and written communication skills expressing ideas clearly and concisely.

Ability to write basic reports, establish and maintain effective working relationships with others, perform highly independent work, participate with others as a contributing team member, conduct several projects simultaneously, handle confidential work, review and analyze financial information, analyze and resolve complex situations, serve as an expert witness in administrative hearings when determinations have been appealed, make independent decisions, interpret and handle routine matters in accordance with agency policy, follow oral and written instructions.

Physical Demands/Work Environment

Work is typically performed in the office setting with climate-controlled settings and exposure to noise levels determined by the office environment. While performing the duties of the job, the employee is required to talk, stand, bend, walk, and reach with hands and arms requiring periods of sitting or standing and daily use of computer and phone. It also requires the occasional use of the office machinery in accordance with safety and security protocols.

Minimum Qualifications

Education and Experience requirements at this level consist of a bachelor's degree; or an equivalent combination of education and experience, substituting business, public administration, auditing, or accounting experience for each year of the required bachelor's degree.

Special Skills/Requirements

Computer Skills - Employee must be capable of proficiently using OESC's standard software (Microsoft Office - Word, Outlook, Excel, Access, and Teams), and the Internet, as well as proficiency to learn other software as needed.

Employee must be capable of lifting, carrying, and moving objects of up to 25 pounds.

Applicants must be willing and able to fulfill all jo