Tasting Room Sales & Hospitality Associate

Elk Haven Winery; Woodinville (WA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Employee Discount

Paid sick leave

Job summary

Elk Haven Winery in Woodinville is seeking a friendly Tasting Room Sales & Hospitality Associate to welcome guests and deliver outstanding experiences in our upcoming tasting room.

You will greet guests, pour and sell wine and spirits, promote the wine club, educate visitors about Red Mountain wine country, assist with events, and handle checkout and carryout as needed. Flexibility to work weekends/evenings and a 12-6pm schedule as we ramp up.

Qualifications

• Must be 21+ and able to commute to Elk Haven tasting room.
• Experience in winery, brewery, distillery, restaurant, or tasting room.
• Ability to pass a drug test, lift up to 55 lbs, and stand for long periods.
• Weekend/evening availability; WA Food Handler card or ability to obtain within 30 days.
• WA Class 12 (MAST) Liquor Permit or ability to obtain within 30 days.

Responsibilities

• Greet guests warmly and present a professional demeanor.
• Pour, present, and sell wine and spirits.
• Promote wine club benefits.
• Educate guests on Red Mountain wine country information.
• Provide guests with a tailored and unforgettable experience.
• Check out customers and assist with carryout.
• Check IDs per WA liquor laws.
• Maintain the tasting room and other areas.
• Send nightly reports using Commerce 7.
• Assist with events inside and outside the tasting room.

Skills

Honesty

Transparency

Open-Mindedness

Self Starter

Service Heart

Perceptiveness

Emotional Intelligence

Willingness to Learn

Excellent Communicator

Empathy

Team relations

Public interaction

Professional attitude

Education

High school diploma

Bachelor’s degree

CSW CWE Sommelier WSET

Hospitality/enology program

Tools

POS software

Commerce 7

Job description

Tasting Room Sales & Hospitality Associate

Elk Haven Winery is looking for friendly and experienced tasting room associates to provide excellent hospitality to our guests. We will be opening a tasting room in the Harvest Yard development. Opening day to be announced soon. Our tasting room will offer wine and spirits tastings along with cocktails. We will be open daily. Our opening times will be 12-6pm to start, but we anticipate that to change as we get a better idea of traffic. The ideal candidate will have a flexible schedule.

Who You Are

Ideal candidates, who are team players, will display some or all of the following qualities:

• Honesty, Transparency, Open-Mindedness, Self Starter, Service Heart
• Perceptiveness, Emotional Intelligence, Willingness to Learn, Excellent Communicator
• Ability to Empathize and Have Good Relationships with Co-workers
• Comfortable Working with the Public
• Ability to maintain a professional attitude in a fast-paced, high volume work environment.

What You Will Do

Duties and responsibilities include, but are not limited to, the following:

• Greet each guest warmly and genuinely, in a timely manner.
• Present a professional, positive demeanor to visitors.
• Pour, present, and sell wine and spirits.
• Actively promote the benefits of our wine club.
• Educate guests on Red Mountain wine country information.
• Provide guests with a tailored and unforgettable experience.
• Check out customers and assist with the carryout of purchases to their vehicles.
• Check identification as required by WA state regulations for serving alcoholic beverages.
• Recognize the symptoms of intoxication and inform management.
• Maintain the tasting room sales floor and additional facility areas.
• Send nightly reports utilizing the reports in Commerce 7.
• Help with events both inside and outside the tasting room.

Requirements for the Position

Must be able to commute to the Elk Haven tasting room, be 21 years of age or older, and have:

• Experience in a winery, brewery, distillery, restaurant, or tasting room.
• Ability to pass a drug test that includes marijuana.
• Ability to lift items up to 55 lbs.
• Ability to stand, walk, and talk for lengthy periods of time.
• Ability to multitask and switch tasks quickly.
• Demonstrated people skills.
• Computer experience with POS software or ability to learn them. C7 experience a plus
• Availability to work weekends and evenings, ideal if you have open availability.
• Current Washington State Food Handler's card or ability to obtain one in the first 30 days of employment.
• Current Washington State Class 12 (MAST) Liquor Permit or ability to obtain one in the first 30 days of employment.

The Experience You Bring

The ideal candidates’ sought-after experience may include past work at:

• Winery, Brewery, or Distillery Tasting Room
• Coffee Shop, Restaurant, Hospitality, Hotel
• Customer Service

What Will Set You Apart

• High school diploma or State-issued equivalency certificate.
• Bachelor’s Degree.
• Beginning, intermediate, or advanced CSW, CWE, Sommelier, WSET etc. certification.
• Enrollment in a university or college hospitality or enology program, etc.
• Experience in the wine industry.
• Experience with winery software.

Hourly Compensation

$18-20 DOE + tips

Additional Compensation and Benefits

• Employee Discount
• Paid sick leave

Elk Haven Winery is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.