Tariff Analyst

Consumers Energy; Michigan; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation packages

Medical, Dental and Vision

401k with company match

Paid parental leave

Up to 13 paid Holidays

Paid time off

Educational Assistance Program

Job summary

Consumers Energy is seeking a Tariff Analyst to maintain and configure the billing system in accordance with accounting standards, tariffs, and regulatory requirements. The role collaborates with Legal and leadership to ensure accurate billing and proper tariff application across the organization.

You will participate in SAP configuration projects, resolve billing issues, and support regulatory proceedings with audit-ready invoices and testimony reviews, while performing standard work

Qualifications

• Bachelor's degree with two or more years of experience in rates, billing, customer service, and/or auditing within a utility environment.
• Associate degree with four or more years of experience in rates, billing, customer service, and/or auditing within a utility environment.
• High school diploma with six or more years of experience in rates, billing, customer service, and/or auditing within a utility environment.

Responsibilities

• Participate in assigned project teams and collaborate with stakeholders to identify potential issues or conflicts related to SAP configuration.
• Research and resolve moderately complex billing issues, including customer complaints and billing discrepancies.
• Support regulatory proceedings by reviewing tariff proposals for potential billing system impacts, providing production invoices for audit requests, assisting the Rate Administration team with Staff and Intervenor Testimony reviews, and preparing PFD and final order summaries.
• Independently review production and/or audit simulation invoices following the implementation of rate configuration changes transported to production.
• Perform moderately complex account setup activities, including the development and maintenance of standard work instructions to ensure consistency and accuracy.
• Perform other duties as assigned or as business needs require.

Skills

Analytical skills

Regulatory knowledge

Influencing

Communication skills

SAP

Billing configuration

Multitasking

Technical writing

Education

Bachelor's degree in Business/Finance/Engineering

Associate degree in Business/Finance/Engineering

High school diploma or GED

Tools

SAP

Job description

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location

This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary Of Job Responsibilities

The Tariff Analyst is responsible for maintaining and configuring the Company's billing system to ensure compliance with accounting requirements, tariff provisions, regulatory standards, and billing accuracy. This role collaborates closely with business partners, Legal, and enterprise-wide leadership to ensure adherence to all applicable rates, tariffs, and regulatory requirements. The Tariff Analyst supports the configuration of standard and moderately complex billing requirements while ensuring accurate billing and consistent tariff application.

Essential Duties And Responsibilities

• Participate in assigned project teams and collaborate with stakeholders to identify potential issues or conflicts related to SAP configuration. Opportunities to lead projects and initiatives may be available.
• Research and resolve moderately complex billing issues, including customer complaints and billing discrepancies.
• Support regulatory proceedings by reviewing tariff proposals for potential billing system impacts, providing production invoices for audit requests, assisting the Rate Administration team with Staff and Intervenor Testimony reviews, and preparing PFD and final order summaries.
• Independently review production and/or audit simulation invoices following the implementation of rate configuration changes transported to production.
• Perform moderately complex account setup activities, including the development and maintenance of standard work instructions to ensure consistency and accuracy.
• Perform other duties as assigned or as business needs require.

Knowledge/Skills/Abilities

• Ability to analyze and interpret complex information, conduct research, and manage highly confidential and time-sensitive matters.
• Demonstrated knowledge of regulatory requirements, organizational structure, and utility industry practices.
• Ability to influence others and build strong working relationships across the organization.
• Strong verbal and written communication skills, with the ability to effectively communicate with employees at all levels.
• Proficiency in SAP Front Office and Back Office processes, including Business and Technical Master Data, as well as Business Intelligence tools.
• Knowledge of billing configuration, including billing schemas, rates, pricing keys, operands, rate types, and rate determinants.
• Ability to effectively manage multiple priorities, tasks, and assignments in a dynamic environment.
• Strong technical writing and documentation skills.

Education/Experience

• Bachelor's degree in Business, Political Science, Finance, Legal Studies, Engineering, or a related discipline, with two (2) or more years of experience in rates, billing, customer service, and/or auditing within a utility environment. Experience in report creation, technology adoption, change management, and/or data analysis is required.
• Associate degree in Business, Political Science, Finance, Legal Studies, Engineering, or a related discipline, with four (4) or more years of experience in rates, billing, customer service, and/or auditing within a utility environment. Experience in report creation, technology adoption, change management, and/or data analysis is required.
• High school diploma or GED with six (6) or more years of experience in rates, billing, customer service, and/or auditing within a utility environment. Experience in report creation, technology adoption, change management, and/or data analysis is required.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co‑workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co‑workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What We Offer

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.