Target Security Specialist

Dev; San Jose (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Employee discount

Flexible scheduling

Job summary

A large retail corporation is seeking a Security Specialist in San Jose, California, responsible for ensuring safety and security for guests and team members. The role involves engaging with customers, managing crowd control, responding to incidents, and minimizing theft. Applicants should hold a high school diploma, be at least 18 years old, and possess a welcoming attitude. This fast-paced job requires flexibility for evenings and weekends, along with skills in crisis management and de-escalation.

Qualifications

• Must be at least 18 years of age or older.
• Welcoming and helpful attitude toward guests and team members.
• Meet state or local licensure requirements.

Responsibilities

• Support sales by welcoming guests and team members.
• Respond to and document security incidents.
• Conduct merchandise recoveries as needed.

Skills

Crisis response

Crowd management

De-escalation

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Video surveillance system

Job description

Jobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Target

Job Description

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ASSETS PROTECTION

Assets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Target Security Specialist can provide you with the:

• Skills using intelligence-led tactics to keep team members and guests safe and secure
• Experience in crisis response, safety and crowd management; providing support to both guests and team members
• Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage
• Ability to utilize Target's video surveillance system
• Ability to properly document cases using industry case management systems

As a Target Security Specialist, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online
• Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• Respond to and accurately document security incidents
• Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
• Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
• Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
• Submit appropriate documentation in the system for all incidents following AP policy and procedures
• Understand and appropriately use the video system
• Train team members to apply merchandise protection and audit execution
• Teach and train team members on operational shortage focus area opportunities as directed by AP leadership
• Execute shortage action plans set by AP leadership to minimize shortage in focus areas
• Model working safely while maintaining a clean store for guests and team members
• Provide service and a shopping experience that meets the needs of the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
• All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

• Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
• Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
• You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a Target Security Specialist. But, there are a few skills you should have from the get-go:

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward guests and other team members
• Learn and adapt to current technology needs
• Work both independently and with a team
• Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Climb up and down ladders
• Apprehend subjects in accordance with company policy
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.