Target Security Specialist

Target Corp; New York (NY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Target is seeking a Security Specialist in New York to protect guests, team members, and the brand. You’ll participate in crisis response, de-escalation, and use surveillance tools to document incidents while supporting a safe shopping environment.

The role requires 18+, a high school diploma or equivalent, the ability to lift up to 40 pounds, and a flexible schedule including nights and weekends.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent is required.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Capable of remaining focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Capable of climbing ladders.
• Able to lift up to 40 pounds.
• Flexible work schedule including nights, weekends and holidays.

Responsibilities

• Create a positive guest experience by greeting and assisting customers.
• Help guests find items and resolve issues for a smooth shopping experience.
• End every guest interaction with a courteous thanks.
• Support teammates and maintain a respectful attitude.
• Promote a safe security culture throughout the store.
• Respond to security incidents promptly and document them.
• Use Target's video surveillance system to monitor store areas.
• Conduct merchandise theft recoveries and assist with theft prevention as needed.

Skills

Customer service

De-escalation

Crisis response

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Starting Hourly Rate / Salario por Hora Inicial: $22.00 USD per hour

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ASSETS PROTECTION

Assets Protection (AP) teams function to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, and resolving theft and fraud to ensure product is available for our guest. They also build relationships inside and outside of Target, including store leaders and public safety officials, inclusive of law enforcement.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Target Security Specialist can provide you with the skills and experience of:

• Using intelligence-led tactics to keep team members and guests safe and secure
• Crisis response, safety and crowd management; providing support to both guests and team members
• De-escalation as well as experience with physical security controls and culture
• Using Target's video surveillance system
• Timely and accurately documenting cases using case management systems

As a Target Security Specialist, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet: 10ft: be friendly – smile, make eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• Respond to and accurately document security incidents in a timely manner
• Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
• Leverage de-escalation tactics and resources when responding to security incidents across the store
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
• Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends
• Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
• Understand and appropriately use Target's video surveillance system
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• All other duties based on business needs

WHAT WE ARE LOOKING FOR

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Climb up and down ladders
• Apprehend subjects in accordance with company policy
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
• Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A

Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver.

Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

Our Benefits

We care about and invest in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.