Tapestry Sr. Manager, Global Visual Operations

Tapestry; New York (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Kate Spade New York is seeking a Sr Manager for Global Visual Operations to lead communications, calendars, and fixture production for the Global Visual Experience team. You will drive the creation of global directives, standards, and SOPs while collaborating with markets, floorsets, and walkthroughs to ensure timely, on-brand execution.

The role requires strong project management and leadership in store walkthroughs and meetings, with close coordination to product placement, adjacencies, and

Responsibilities

• Develop clear, consistent, timely and effective directives on a daily, weekly, monthly, quarterly, and seasonal basis based on the needs of the business with Global Visual Communications Associate
• Responsible for the global communications around visual merchandising delivered monthly, staying fresh and aligned with product / customer strategies
• Manage tools, SOP's, and details around VM standards and presentation quality within all store environments
• Understanding complexities of the Kate Spade promotional and signage strategy for easily executed VM within store
• Create clear window, floorset and launch installation communications for stores, ensuring accurate and consistent execution
• Create and manage global photo review process to understand execution throughout OL and ML channels
• Listen and react to field feedback, with desire to improve field efficiencies and overall execution
• Work with VM team at New York stores for monthly floorsets/ window installs as needed
• Review wholesale execution of floorsets and determine effective ways to communicate visual strategy
• Manage team travel budget monthly
• Support team travel logistics including in-store walkthroughs and team meetings, summits, etc
• Support with SLC and DLC logistics
• Assist with vendor sourcing, management and bidding for VM initiatives.
• Manage procurement around VM prop fixtures for NSO, renovations, etc
• Manage FRSO (Fixture & Replenishment Store Orders) offering for new store openings and relocations based on current in-store merchandising strategy
• Partner with NA Ops to create visual communication documents & training tools as necessary
• Create presentation decks for meetings to support key initiatives that clearly communication VM perspective.
• Ensure all projects are on schedule and executed on time
• Maintain merchandising guides for global teams, making updates and modifications as necessary
• Calendar

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job title

Global Visual Operations, Sr Manager

Department/location

Kate Spade Global Visual

Reports to

Sr Director, Global Visual Experience

Purpose

This role is the operational backbone to Kate Spade's Global Visual Experience team by managing communications, calendars, and fixture production. It leads in the creation of the Global Directives, standards, and SOP's, working closely with the global visual experience team ensuring clear and timely communication. This role understands project management including timelines, budgets, and brand cues. They manage team calendars around all elements impacting the Global Visual Experience team including markets, floorsets, and walkthroughs. They have strong communications skills and a leadership presence in store walkthroughs and meetings. They remain close to the product, understanding placement, adjacencies, and changes to the global directive that they are effectively able to communicate. They are solution oriented, reviewing opportunities and collaborating closely between GVE and Global/ NA RVM teams to understand issues at play. They lead best in class visual merchandising communication and a key role with the creation of global guidelines.

Key Responsibilities

• Develop clear, consistent, timely and effective directives on a daily, weekly, monthly, quarterly, and seasonal basis based on the needs of the business with Global Visual Communications Associate
• Responsible for the global communications around visual merchandising delivered monthly, staying fresh and aligned with product / customer strategies
• Manage tools, SOP's, and details around VM standards and presentation quality within all store environments, ensuring high impact displays that capture global brand essence and meet the unique demands of high traffic, fast paced locations.
• Understanding complexities of the Kate Spade promotional and signage strategy for easily executed VM within store
• Create clear window, floorset and launch installation communications for stores, ensuring accurate and consistent execution
• Create and manage global photo review process to understand execution throughout OL and ML channels
  • Listen and react to field feedback, with desire to improve field efficiencies and overall execution
• Work with VM team at New York stores for monthly floorsets/ window installs as needed
• Review wholesale execution of floorsets and determine effective ways to communicate visual strategy

Operationally Driven

• Manage team travel budget monthly
• Support team travel logistics including in-store walkthroughs and team meetings, summits, etc
• Support with SLC and DLC logistics
• Assist with vendor sourcing, management and bidding for VM initiatives.
• Manage procurement around VM prop fixtures for NSO, renovations, etc
• Manage FRSO (Fixture & Replenishment Store Orders) offering for new store openings and relocations based on current in-store merchandising strategy.
  • Partner with NA Ops to create visual communication documents & training tools as necessary
  • Create presentation decks for meetings to support key initiatives that clearly communication VM perspective.
  • Ensure all projects are on schedule and executed on time
  • Maintain merchandising guides for global teams, making updates and modifications as necessary

Calendar

• Manage KS calendars around Monthly in-store walkthroughs ensuring all parties from field to corporate executive teams are included in invitation
• Manage GVE team calendar around key market meetings. Work with GVE team to ensure placeholders are on all GVE team member calendars for support needed by day.
• Manage GVE team calendar around licensing/ wholesale showroom setups.
• Manage GVE team calendar around NSO and Store Renovation Projects.
• Manage GVE PTO time ensuring proper staffing of team for key projects

Cross