Talent & Workforce Senior Manager, Consumer Goods & Services, Retail and Travel

Accenture PLC; San Diego (CA); On-site; USD 133,000 - 338,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture’s Talent Reinvention Partner is seeking a Talent & Workforce Senior Manager to lead workforce transformation for the Consumer Goods & Services, Retail and/or Travel sector. You will design AI-enabled workforce solutions, leverage talent intelligence, and guide skills-based organizations for evolving work, skills, and value creation.

You will drive strategic workforce planning using labor market insights and analytics, apply Generative AI & LLMs, and shape programs across

Qualifications

• Minimum of 8 years across Talent functions including Talent Strategy, Strategic Workforce Planning, Skills-Based Talent Practices, Talent Intelligence, Strategic Sourcing, Learning Strategy & Development, Workforce Transformation, and Technology Talent Development.
• Minimum of 3 years of consulting experience designing and delivering workforce, talent, organization, or change solutions.
• Minimum of 2 years of experience in the Consumer Goods & Services, Retail and/or Travel industry.
• Minimum of 1 year of experience helping organizations prepare for AI-enabled workforce transformation.

Responsibilities

• Develop and execute workforce transformation strategies that help clients redesign work, roles, skills, and talent models for an AI-enabled future.
• Design innovative workforce and talent solutions that enable organizations to evolve with AI across hiring, learning, workforce planning, internal mobility, career development, and retention.
• Apply human-centered approaches to integrate AI, automation, and emerging technologies into workforce, talent, and operating model solutions.
• Lead strategic workforce planning initiatives, leveraging workforce intelligence, labor market insights, skills data, and talent analytics to inform business and talent decisions.
• Utilize Generative AI tools and Large Language Models (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot) to accelerate workforce analysis, workforce scenario modeling, talent strategy development, skills assessments, organizational design, and executive-level recommendations.
• Design and implement skills-based workforce solutions, including skills architectures, talent marketplaces, career frameworks, workforce planning models, and workforce transformation roadmaps.
• Leverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies.
• Shape workforce readiness and reskilling strategies that build the capabilities needed to adopt AI and sustain workforce evolution over time.
• Support the creation of dynamic employee experiences, blending people, technology, AI, and culture.
• Drive change initiatives that enable organizations to adopt and sustain workforce and talent innovations.
• Contribute to business development activities, including crafting proposals, developing thought leadership, supporting client relationships, and expanding the practice’s capabilities.
• Lead internal initiatives focused on market research, workforce trends, AI innovation, talent intelligence, and capability building.
• Be ready to build those air miles with travel as needed.

Skills

Workforce transformation

AI-enabled workforce

Talent strategy

Workforce analytics

Change management

Tools

Workday

SuccessFactors

Oracle HCM

Job description

Talent & Workforce Senior Manager, Consumer Goods & Services, Retail and/or Travel industry

We are:

Accenture’s Talent Reinvention Partner and we’re helping clients reinvent how people and organizations work—delivering leadership, talent, operating models, workforce intelligence, and change solutions to accelerate the workforce agenda in the age of AI.

You are:

A talent and workforce consultant who knows how to lead workforce transformation efforts across talent functions. You have experience designing AI-enabled workforce solutions that help organizations evolve how work gets done, how skills are built, and how people and technology create value together.

You bring deep expertise in workforce strategy, skills-based talent practices, workforce intelligence, and organizational transformation. You are comfortable leveraging Generative AI, Large Language Models (LLMs), and Talent Intelligence platforms to analyze workforce trends, identify skills opportunities, develop strategic recommendations, and design future-ready workforce solutions.

With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.

The work:

• Develop and execute workforce transformation strategies that help clients redesign work, roles, skills, and talent models for an AI-enabled future.
• Design innovative workforce and talent solutions that enable organizations to evolve with AI across hiring, learning, workforce planning, internal mobility, career development, and retention.
• Apply human-centered approaches to integrate AI, automation, and emerging technologies into workforce, talent, and operating model solutions.
• Lead strategic workforce planning initiatives, leveraging workforce intelligence, labor market insights, skills data, and talent analytics to inform business and talent decisions.
• Utilize Generative AI tools and Large Language Models (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot) to accelerate workforce analysis, workforce scenario modeling, talent strategy development, skills assessments, organizational design, and executive-level recommendations.
• Design and implement skills-based workforce solutions, including skills architectures, talent marketplaces, career frameworks, workforce planning models, and workforce transformation roadmaps.
• Leverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies.
• Shape workforce readiness and reskilling strategies that build the capabilities needed to adopt AI and sustain workforce evolution over time.
• Support the creation of dynamic employee experiences, blending people, technology, AI, and culture.
• Drive change initiatives that enable organizations to adopt and sustain workforce and talent innovations.
• Contribute to business development activities, including crafting proposals, developing thought leadership, supporting client relationships, and expanding the practice’s capabilities.
• Lead internal initiatives focused on market research, workforce trends, AI innovation, talent intelligence, and capability building.
• Be ready to build those air miles with travel as needed.

Here’s what you need:

• Minimum of 8 years of experience working across integrated Talent functions including Talent Strategy, Strategic Workforce Planning, Skills-Based Talent Practices, Talent Intelligence, Strategic Sourcing, Learning Strategy & Development, Workforce Transformation, and Technology Talent Development.
• Minimum of 3 years of consulting experience designing and delivering workforce, talent, organization, or change solutions.
• Minimum of 2 years of experience in the Consumer Goods & Services, Retail and/or Travel industry.
• Minimum of 1 year of experience helping organizations prepare for AI-enabled workforce transformation.

Bonus points if:

• Experience leveraging Generative AI and Large Language Models (LLMs) such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar technologies to support workforce analysis, talent strategy development, workforce planning, skills intelligence, or organizational transformation initiatives.
• Experience working with workforce intelligence, labor market analytics, talent intelligence, or skills technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, or related solutions.
• Experience analyzing workforce and skills data to develop actionable recommendations for workforce planning, talent management, organizational design, and skills-based transformation initiatives.
• Demonstrated understanding of how AI is reshaping work, jobs, skills, workforce planning, and talent strategies, with the ability to translate those trends into practical business and workforce solutions.
• Experience designing and implementing Skills-Based Organization (SBO) strategies and operating models.
• Experience with workforce analytics, people analytics, labor market intelligence, and skills taxonomies.
• Experience working with key Human Capital Management systems, including Workday, SuccessFactors, Oracle HCM, or related HR technology platforms.
• Understanding of program design, development, and administration of HR processes.
• Experience helping organizations establish responsible AI, workforce governance, and AI adoption strategies.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/21/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary Range

California $132,500 to $338,300

Colorado $132,500 to $292,200

Connecticut $132,500 to $292,200

District of Columbia $141,100 to $311,200

Illinois $122,700 to $292,200

Maine $112,900 to $249,000

Maryland $132,500 to $292,200

Massachusetts $132,500 to $311,200

Minnesota $132,500 to $292,200

New York $122,700 to $338,300

New Jersey $141,100 to $338,300

Ohio $122,700 to $270,600

Virginia $122,700 to $311,200

Washington $141,100 to $311,200

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