Talent Systems & Benefits Coordinator

Talantir; Austin (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

YETI is seeking a detail-oriented Talent Systems & Benefits Support specialist to join our People team in Austin. You will be the first contact for HRIS inquiries, troubleshoot Level 1 issues, and help maintain data quality while supporting benefits operations and annual enrollment.

You'll partner with Talent, Total Rewards, and vendors to ensure accurate leave entries, audits, and smooth system testing. Strong communication and comfort with new tech are a must.

Qualifications

• 0–1 year of experience in HR coordination or HRIS support.
• Strong proficiency with HR systems (Workday preferred) and Microsoft 365 tools.
• Ability to manage sensitive and confidential information with discretion.
• Excellent organizational skills, time management, and attention to detail.
• Strong problem-solving capabilities and openness to new tech.
• Excellent written and verbal communication skills.
• Customer service mindset with ability to work across teams in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for HRIS inquiries via inbox and Jira.
• Troubleshoot Level 1 login, navigation, data updates, and basic transactions.
• Escalate complex issues to Tier 2/3 Talent Systems, Total Rewards, or other Talent functions.
• Monitor and maintain data quality by running audits and correcting discrepancies.
• Assist with system testing, release validations, and documentation updates.
• Provide user support and basic training resources to employees and managers on system functionality.

Skills

HR systems

Workday

Microsoft 365

Teams

Excel

PowerPoint

Data privacy

Communication

Organization

Tools

ServiceNow

JIRA

Job description

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.

Key Responsibilities

Talent Systems Support (50%)

• Serve as the first point of contact for employee HRIS inquiries through Talent inbox and Jira ticketing system.
• Troubleshoot Level 1 issues such as login problems, navigation assistance, data updates, workflows, and basic transactions.
• Escalate complex issues to Tier 2/3 Talent Systems, Total Rewards, or other Talent functions as appropriate.
• Monitor and maintain data quality by running audits, identifying discrepancies, and recommending corrections.
• Assist with system testing, release validations, and documentation updates.
• Provide user support and basic training resources to employees and managers on system functionality.

Benefits Support (50%)

• Serve as the first point of contact for employee Benefits inquiries through the Benefits inbox and other employee referrals.
• Serve as main point of contact with our leave of absence vendor, ensuring accurate leave entries in both the vendor system and workdayProcess monthly billing – collect, check for accuracy, submit bills for payment, follow up when necessary.
• Conduct new hire (USA & Canada) benefits presentations.
• Interaction with benefits consultants as main point of contact for document and brochure changes.
• Assist with various benefits audits including but not limited to annual 401k audit, billing audits, and enrollment audits.
• Assist with the planning, coordination and execution of annual / open enrollment activities and testing with the talent systems team.
• Primary contact for benefits related to JIRA ticketing.

Qualifications

• 0 - 1 years of experience as an HR coordinator, HRIS support specialist, or similar role.
• Strong proficiency with HR systems (Workday preferred) and Microsoft 365 tools (Teams, Outlook, Excel, PowerPoint).
• Ability to manage sensitive and confidential information with professionalism and discretion.
• Exceptional organizational skills, time management, and attention to detail.
• Strong problem-solving capabilities and comfort learning new technologies.
• Excellent written and verbal communication skills.
• Customer service mindset and ability to work effectively across teams in a fast-paced environment.

Preferred Skills

• Experience supporting HR leadership or working within HR Operations, Talent, or Total Rewards functions.
• Familiarity with ticketing systems (ServiceNow, JIRA, or similar).
• Basic understanding of employee lifecycle processes and HR data standards.
• Experience with benefits administration.
• Ability to analyze data, identify trends, and recommend improvements.

Benefits & Perks

Click here to learn about the benefits and perks we offer at YETI.

YETI is proud to be an Equal Opportunity Employer.

Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html.

All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

YETI Applicant Privacy Notice

YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation in order to apply for a job, please contact us at [e-mail].