Talent Operations Senior Coordinator

CrossCountry Consulting; McLean (VA); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Healthcare options

Dental & Vision coverage

401(k) with company match

Parental leave

Job summary

CrossCountry Consulting LLC is seeking a Talent Acquisition Operations professional to partner with the VP of Talent to drive process improvements, oversee recruiting systems, and deliver analytics that inform leadership decisions. You will manage internship programs and explore AI-enabled enhancements across Talent Acquisition.

The role requires on-site presence in McLean, VA, with 3+ days per week in the office, and a strong foundation in Excel and data-driven recruiting practices.

Qualifications

• Bachelor’s degree or equivalent relevant professional experience.
• 4+ years of relevant experience in recruitment operations, talent acquisition operations, project management, business operations, or related field.
• Experience managing projects or cross-functional initiatives, incl. milestones, stakeholders, progress communication.
• Experience working with recruiting systems, HRIS platforms, reporting tools, or other business apps; ATS admin a plus.
• Demonstrated ability to work with data, build reports, analyze trends, and maintain accurate records.
• Advanced proficiency in Microsoft Excel
• On-site at McLean, VA office at least 3 days per week.

Responsibilities

• Partner with VP of Talent to manage teamwide initiatives and lead process improvement projects.
• Serve as a primary admin for Lever and LinkedIn Recruiter; manage configuration, user support, data integrity, and workflows.
• Develop and maintain recruiting dashboards, reports, and ad hoc analyses to inform leadership decisions.
• Own the recruiting and operational execution of a bespoke internship program, including onboarding and evaluation.
• Lead AI enablement across Talent Acquisition, identifying opportunities to apply AI to recruiting workflows.
• Lead and support operational improvements across Talent Acquisition, documenting workflows and scalable solutions.
• Provide scheduling and logistical support for complex/high-priority searches.

Skills

Project Mgmt

Recruiting Systems

Analytics & Reporting

Internship Program Mgmt

AI Enablement

Process Improvement

Interview Coordination

Education

Bachelor’s degree

Tools

Lever

LinkedIn Recruiter

Smartsheet

Job description

CrossCountry Consulting is the transformation partner for the Office of the CFO. As a trusted advisor to Fortune 500 companies, emerging growth market leaders, and private equity sponsors, we combine deep domain expertise with the power of data, AI, and technology to modernize workflows, drive human-centered change, and maximize transaction value. Grounded in our Core Values, we are committed to solving today's most complex challenges while delivering a better experience for our clients, our people, and our communities. When you join CrossCountry, you become part of a team that believes in collaboration, generosity, and the drive to help our clients work smarter, build resiliency, and prepare for the future.

What You'll Do

• Project Management & Strategic Initiatives: Partner with the VP of Talent to manage teamwide initiatives, track workstreams and deliverables, and lead projects related to process improvement, training, leadership reporting, and quarterly business reviews.
• Recruitment Systems Administration: Serve as a primary administrator for Lever and LinkedIn Recruiter, managing system configuration, user support, data integrity, and best practices. Maintain Smartsheet workspaces, create reports, and identify opportunities to optimize systems, and streamline workflows.
• Recruiting Analytics & Reporting: Develop and maintain recruiting dashboards, recurring reports, and ad hoc analyses that provide visibility into hiring activity, team production, and recruiting performance. Translate data into actionable insights to inform leadership decisions, identify trends, and highlight opportunities for improvement.
• Internship Program Management: Own the recruiting and operational execution of a bespoke, referral-based summer internship program, including hiring coordination, onboarding, curriculum development, coach assignments, and program evaluation.
• AI Enablement: Lead the adoption and effective use of LLMs and AI tools across Talent Acquisition, managing team tools, identifying opportunities to apply AI to recruiting workflows, and driving the implementation of use cases.
• Process Improvement: Lead and support operational improvements across the Talent Acquisition function, documenting workflows, evaluating existing processes, and implementing scalable solutions.
• Interview Coordination: Provide targeted scheduling and logistical support for complex or high-priority searches, ensuring a seamless candidate experience.

What You'll Bring

• Strong project management skills, with the ability to manage multiple priorities, coordinate stakeholders, and drive initiatives to completion.
• An analytical, process-oriented mindset with a passion for improving workflows, leveraging technology, and turning data into actionable insights.
• Advanced Excel skills and the ability to work with complex datasets, maintain data accuracy, and develop meaningful reports.
• Strong organizational skills, attention to detail, and the ability to work both independently and collaboratively.
• Excellent communication and collaboration skills, with the ability to partner effectively with Talent Acquisition team members, leadership, and cross-functional stakeholders across the broader Operations team.

Qualifications

• Bachelor’s degree or equivalent relevant professional experience.
• 4+ years of relevant experience in recruitment operations, talent acquisition operations, project management, business operations, or a related field.
• Experience managing projects or cross-functional initiatives, including tracking milestones, coordinating stakeholders, and communicating progress.
• Experience working with recruiting systems, HRIS platforms, reporting tools, or other business applications; experience administering an ATS is a plus.
• Demonstrated ability to work with data, build reports, analyze trends, and maintain accurate records.
• Advanced proficiency in Microsoft Excel
• Ability to be on-site at our McLean, Virginia office at least 3 days per week

For applicants located in Virginia, CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $72,000 - $85,000 per year + annual bonus + additional benefits.

Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.