Talent Operations Manager

Harrow

Nashville (TN)

On-site

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading ophthalmic-focused pharmaceutical company in Nashville is seeking a skilled Talent Operations Manager. The candidate will manage HRIS platforms, drive talent development initiatives, and lead performance management processes. This role is vital for enhancing organizational growth and employee development. Ideal candidates will have 5+ years of HR experience and strong analytical skills. The position is full-time and on-site, offering benefits like medical and vision insurance.

Qualifications

Minimum 5+ years of HR and HRIS platform experience.
Proficiency in HRIS platforms and advanced computer applications.
Exceptional organizational and project management skills.
Strong communication and relationship-building abilities.
Ability to work effectively in fast-paced environments.

Responsibilities

Manage the full lifecycle of the HRIS platform including configuration and user training.
Oversee content strategy for employee engagement and career frameworks.
Lead the 360-feedback process and monitor performance goals.
Partner with leadership to develop and execute strategic plans.
Support HR operations and enhance employee experience.

Tools

HRIS platforms

MS PowerPoint

Job description

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Job Summary

We are seeking a highly skilled and strategic Talent Operations Manager to lead and optimize our HRIS platforms and performance management processes. This role is critical to ensuring the seamless execution of talent operations initiatives that drive organizational growth, employee development, and operational excellence. The ideal candidate is a proactive problem-solver with strong analytical and project management skills, who thrives in a dynamic environment and has a proven track record of building scalable systems. Acting as a bridge between HR, leadership, and cross-functional teams, you will be responsible for streamlining workflows, enhancing productivity, and fostering a culture of continuous improvement.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading North American ophthalmic-focused pharmaceutical company. Harrow is an entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow's values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.

We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

An expanding Posterior Portfolio including IHEEZO and TRIESENCE
A broad Dry Eye Disease product line, led by VEVYE and bolstered by well-known adjacent ocular surface disease products such as FLAREX and TOBRADEX ST
A Specialty Anterior Segment product line, which includes various high-need and utility products such as ILEVRO, NEVANAC, and VERKAZIA

Core Responsibilities

HRIS Ownership & Optimization: Manage the full lifecycle of the HRIS platform, including configuration, upgrades, troubleshooting, user training, and ongoing improvements.
Talent Development: Oversee Harrow University content strategy and employee engagement with learning programs. Collaborate with functional leaders to design and implement career pathing frameworks. Align employee development plans with training initiatives to drive performance and growth.
Performance Management: Lead the 360-feedback process, including survey administration, training of regional training managers, and feedback integration; monitor and communicate progress toward individual and company-wide performance and bonus goals; identify gaps in performance metrics and recommend actionable solutions.
Organizational Effectiveness: Partner with leadership to develop and execute strategic business plans; provide analytics and benchmarking insights to enhance talent management practices; drive continuous process improvement initiatives to increase efficiency across all talent operations.
Talent Administration: Support HR operations, including workforce planning, employee feedback systems, and other key initiatives that enhance employee experience and organizational alignment.
Vendor Oversight: Manage the review, execution, and tracking of agreements with external partners or vendors.

Qualifications & Requirements

Experience: Minimum 5+ years of HR and HRIS platform experience with a strong understanding of talent management processes.
Technical Skills: Proficiency in HRIS platforms, MS PowerPoint, and advanced computer applications.
Project Management: Demonstrated ability to lead projects end-to-end with exceptional organizational and prioritization skills.
Interpersonal Skills: Strong communicator with proven experience in relationship-building, consulting, and influencing stakeholders at all levels.
Adaptability: Able to work effectively in a fast-paced, evolving environment with a proactive, results-oriented mindset.

Position Type