Talent Onboarding and Operations Manager

NAPA Auto Parts; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

NAPA Auto Parts in Atlanta, GA seeks an experienced Talent Onboarding & Operations Manager to lead enterprise onboarding and New Hire Orientation (NHO). You will design end-to-end journeys, establish standards, and partner with Talent, HR Operations, and business leaders to meet diverse needs across the organization.

The role focuses on scalable onboarding experiences, Workday Learning support, and data-driven insights to continuously strengthen early tenure success.

Qualifications

• Bachelor's degree in HR, organizational development, learning, business, or related field.
• 5+ years of experience in onboarding, talent management, learning, employee experience, HR operations, or program management.
• Experience designing and delivering onboarding or New Hire Orientation programs.
• Experience managing complex programs across multiple functions, locations, or employee populations.
• Strong program management, communication, facilitation, and stakeholder-management skills.
• Demonstrated ability to develop practical, engaging, and scalable employee experiences.
• Ability to work independently and influence across functions without direct authority.

Responsibilities

• Lead enterprise onboarding and New Hire Orientation (NHO) experience and execution.
• Design and continuously improve the end-to-end new hire journey, from pre-boarding through key early-tenure milestones.
• Establish consistent onboarding standards, tools, resources, and experiences across NAPA.
• Develop and maintain NHO content, onboarding journeys, leader resources, guides, and supporting materials.
• Partner with MPPs, Talent, HR Operations, and business leaders to ensure onboarding meets the needs of different employee populations.
• Create scalable approaches that balance a consistent NAPA experience with role- and business-specific needs.
• Coordinate cross-functional activities and stakeholders required to deliver an effective onboarding experience.
• Gather feedback from new hires, leaders, and partners to identify opportunities to continuously strengthen onboarding.
• Support Talent operations, including processes, tools, program coordination, and continuous improvement.
• Support Workday Learning processes and administration that enable onboarding and Talent programs.
• Provide routine Talent reporting and insights to support programs and decision-making.
• Support broader Talent initiatives and priorities as business needs evolve.

Skills

Onboarding program design

Program management

Stakeholder management

Communication

Facilitation

Education

Bachelor's degree in HR, organizational development, learning, business, or related field

Master's degree in HR or related field

Tools

Workday Learning

Job description

Atlanta, GA, USA

Full time

R26_0000031403

Job Summary

The Talent Onboarding & Operations Manager leads NAPA's enterprise onboarding and New Hire Orientation (NHO) experience, ensuring new employees have a consistent, engaging, and effective start at NAPA. This role partners across Talent, People, and the business to strengthen the new hire journey while supporting the processes, tools, and insights that enable effective Talent programs across the organization.

Responsibilities

• Lead NAPA's enterprise onboarding and New Hire Orientation (NHO) experience and execution.


• Design and continuously improve the end-to-end new hire journey, from pre-boarding through key early-tenure milestones.


• Establish consistent onboarding standards, tools, resources, and experiences across NAPA.


• Develop and maintain NHO content, onboarding journeys, leader resources, guides, and supporting materials.


• Partner with MPPs, Talent, HR Operations, and business leaders to ensure onboarding meets the needs of different employee populations.


• Create scalable approaches that balance a consistent NAPA experience with role- and business-specific needs.


• Coordinate cross-functional activities and stakeholders required to deliver an effective onboarding experience.


• Gather feedback from new hires, leaders, and partners to identify opportunities to continuously strengthen onboarding.


• Support Talent operations, including processes, tools, program coordination, and continuous improvement.


• Support Workday Learning processes and administration that enable onboarding and Talent programs.


• Provide routine Talent reporting and insights to support programs and decision-making.


• Support broader Talent initiatives and priorities as business needs evolve.

Qualifications

• Bachelor's degree in HR, organizational development, learning, business, or related field.


• 5+ years of experience in onboarding, talent management, learning, employee experience, HR operations, or program management.


• Experience designing and delivering onboarding or New Hire Orientation programs.


• Experience managing complex programs across multiple functions, locations, or employee populations.


• Strong program management, communication, facilitation, and stakeholder-management skills.


• Demonstrated ability to develop practical, engaging, and scalable employee experiences.


• Ability to work independently and influence across functions without direct authority.

Preferred Qualifications

• Master's degree in HR, organizational development, learning, business, or related field.


• Experience leading enterprise-wide learning and talent program delivery in a large, complex organization.


• Experience leading instructional design and facilitation teams.


• Experience leveraging learning technology, data, and analytics to improve program effectiveness and scale.


• Experience managing external learning partners and vendors.


• Experience supporting organizational transformation and change initiatives.

Physical Demands / Working Environment

• Work performed in a typical office environment.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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