Talent Development Technical Specialist II

NASA Jet Propulsion Laboratory; Pasadena (CA); On-site; USD 88,000 - 109,000; Full time

Benefits offered by this job

Health benefits

Dental and vision plans

Flexible schedule

Paid time off

Job summary

Jet Propulsion Laboratory in Pasadena, CA seeks a Learning Experience Designer to develop innovative, user-centric learning solutions aligned with strategic priorities. You will translate business needs into measurable learning experiences across a hybrid environment, partnering with sponsors and SMEs to deliver impactful curricula.

The role emphasizes design thinking, project management, and collaboration with the Talent Development Team to create and sustain learning products that improve

Qualifications

• Bachelor’s degree in adult learning or instructional design with 3+ years’ work experience, or a master’s with 1 year.
• Must have at least four years’ experience in Instructional Design and Curriculum Development.
• Strong experience in learning design for hybrid environments using synchronous and asynchronous methods.
• Proficiency in Articulate Rise, Camtasia, and Adobe Creative Suite.
• Strong experience facilitating collaborative workshops.
• Working knowledge of Adult Learning Theory and cognitive behaviors.
• Ability to manage multiple projects simultaneously.
• Excellent written and oral communication skills.

Responsibilities

• Serve as a trusted learning advisor on effective, leading-edge learning solutions for a hybrid environment.
• Collaborate with SMEs to translate business needs into learning specs.
• Lead end-to-end design, development and delivery of curriculum plans and learning programs.
• Design and deliver learning solutions via videos, eLearning, ILT, job aids, portals and simulations.
• Apply design thinking to address business and user needs with measurable outcomes.
• Define objectives and development priorities with SMEs.
• Collaborate with TD team to design and develop learning products.
• Facilitate pilots and hand-off to stakeholders.
• Evaluate learning solutions for effectiveness and business impact.
• Maintain and retire learning assets.

Skills

Instructional Design

Curriculum Development

Hybrid Learning

Articulate Rise

Camtasia

Adobe Creative Suite

Facilitation

Project Management

Adult Learning Theory

Communication

Education

Bachelor's degree in adult learning or instructional design

Master's degree (preferred)

Tools

Articulate Rise

Camtasia

Adobe Creative Suite

Job description

Job Details

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL.

Job Details

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL. Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence. The Talent Development (TD) team is responsible for the consultation, design, development and delivery of learning solutions to equip JPL employees with the right skills and capabilities needed for their role. Our vision is to engage our learners through adaptive, personalized learning experiences that target their continuous learning needs. We currently have an opportunity for a Talent Development Technical Specialist II, reporting to the Manager of Talent Development within Human Resources. As the TD Technical Specialist, you will be serving as a Learning Experience Designer, responsible for the design and development of innovative learning solutions and curricula for JPL’s strategic priorities, roles and focus areas. Using a blend of design thinking and instructional design methodologies, you will work in partnership with sponsors, stakeholders and subject matter experts to translate business problems into measurable and effective learning solutions that improve business performance and focus on bringing the best learning experience for our employees. You will be responsible for designing user‑centric learning solutions for a hybrid learning environment and well versed in personalizing and integrating learning into the day‑to‑day of the modern learner. The ideal candidate is a self‑starting leader with a passion for instructional design, exceptional project management skills, and strong collaboration and communication skills.

Responsibilities:

Learning Experience Design and Delivery

• Serve as a trusted learning advisor on effective, leading‑edge learning solutions for the modern learner in a hybrid learning environment.
• Collaborate with subject matter experts across multiple disciplines / functional roles to translate business needs into learning specifications.
• Execute with strong project management skills the end‑to‑end design, development and delivery of curriculum development plans and learning programs.
• Design, develop and deliver innovative learning solutions utilizing a variety of asynchronous and synchronous methods including videos, eLearning, instructor‑led content (both virtual and in person), job aids, tool kits, guides, learning portals, and simulations.
• Apply design thinking methodologies to address true business and user needs into measurable learning solutions.
• Collaborate with subject matter experts to define business & learner objectives, development priorities and implementation plans.
• Work in partnership with others on the Talent Development Team to design and develop learning products.
• Facilitate the delivery of pilot programs and package for hand‑off to stakeholders.
• Assess the effectiveness & business impact of learning solutions through evaluation techniques.
• Oversee the maintenance and retirement of learning solutions.

Organizational Consulting

• Strategic Partner: Serve as a key consultant to assigned business partners, provide thought leadership to expand learning experiences and improve team performance.
• Change Management & Performance: Partner with Human Resource Business Partners to facilitate learning experiences, programs, workshops, and/or activities that align with business and team needs.
• Talent Development: Areas of responsibility can include mentoring, team effectiveness, teambuilding, leadership, and professional development.

Required Qualifications:

• Typically requires a bachelor’s degree in adult learning and instructional design or similar discipline, with a minimum of 3 years’ work experience or a master’s degree with 1 year work experience.
• Must have at least four years’ experience in Instructional Design and Curriculum Development.
• Strong experience in developing and delivering learning for a hybrid learning environment using both synchronous and asynchronous learning modalities.
• Demonstrated proficiency in learning design software such as Articulate Rise, Camtasia, and Adobe Creative Suite.
• Strong experience in facilitating collaborative workshops
• Working knowledge of Adult Learning Theory and Cognitive Behaviors.
• Ability to handle multiple projects simultaneously.
• Excellent written and oral communication skills.

Preferred Qualifications:

• Experience in designing and implementing learning for a technical workforce encompassing IT, business, engineering and other technical professionals.
• Experience in leading change management for learning projects through effective communication and user adoption plans.
• Experience applying design thinking principles.
• Experience in working with cross functional roles and disciplines.
• Ability to work autonomously with multiple stakeholders.

JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more. Our focus is on work‑life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together. For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee’s start date. For further benefits information click Benefits and Perks.

The hiring range displayed below is specifically for those who will work in or reside in the location listed. In extending an offer, Jet Propulsion Laboratory considers factors including, but not limited to, the candidate’s job related skills, experience, knowledge, and relevant education/training. The typical full time equivalent annual hiring range for this job in Pasadena, California. $87,568 - $108,992

JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law. In addition, JPL is a VEVRAA Federal Contractor.

EEO is the Law.

EEO is the Law Supplement

Pay Transparency Nondiscrimination Provision

The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are U.S. Citizens, Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here.