Talent Development Specialist

Equus Workforce Solutions; Anaheim (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Equus Workforce Solutions is seeking a Career Advisor to counsel customers on job search strategies, provide motivation, and guide them through training and placement. The role includes tracking participation, conducting workshops, and maintaining case notes to support program goals.

Start wage is $22.01 to $26.28 per hour plus overtime as needed. Strong communication, organization, and teamwork are required to help clients overcome barriers and achieve employment.

Qualifications

• Bachelor's degree with two+ years relevant work experience.
• Experience in career counseling or workforce development preferred.
• Ability to communicate clearly and concisely.

Responsibilities

• Counsels customers on job search strategies and goal planning.
• Advises and tracks participation to maximize program benefits.
• Manages day-to-day relations and documents case notes.
• Maintains knowledge of occupations and career paths.
• Provides motivational support during job search.
• Facilitates job readiness/workshops.
• Documents success stories and analyzes resumes.
• Produces documents and maintains filing systems.

Skills

Clear communication

Organizational skills

Motivate clients

Workshop facilitation

Customer service

Computer literacy

Interpersonal skills

Teamwork

Shift and overtime availability

Travel willingness

Education

Bachelor's degree in psychology, marketing, business, human resources or related field

Tools

Word processing

Spreadsheet software

Job description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Counsels and assists Program'scustomers regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning. Identify outside resources, programs and other services for customers if needed
• Advises, monitors, and tracks participation for customers so that they maximize of the functions and opportunities of the program
• Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner
• Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals
• Provides motivational support to customers during the job search process
• Identifies training needs and ensures appropriate training
• Facilitates job readiness/search workshops
• Demonstrates strong strategies for re-engaging customers after training and finding employment for those customers
• Demonstrates effective use of the guidelines and standards of the Case ManagementModel to support the needs of the participants
• Successfully documents customer success stories internally and externally.
• Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibility
• Administratively maintains accurate and complete records and correspondence as required by the Program Director and according to standards set by Customer
• Creates and maintains the policies and procedures for Career Advisement and assists in the training of other team members in those guidelines
• Works under direction of the Career Advisor Coordinator to facilitate timely completion of tasks to sustain daily operations and complete special projects, and assists program team members as necessary
• Produces word processing documents, including charts and tables. Proofreads and edits correspondence, memorandum, proposals, reports, and other requested documents. Maintains filing systems and performs other relevant duties as assigned by the Program Director

Qualifications

Education/Certificates/Licenses/Registrations

• Bachelor of Art/Bachelor of Sciencein psychology, marketing, business, human resources or related fields with two plus years relevant work experience
• Experience working with career counseling consumers in a high volume work environment, particularly in a human services or workforce development or an equivalent combination.

Qualifications

• Strong communication and organization skills, computer skills, publishing skills and the ability to communicate clearly and concisely
• The ability to relate well with individuals, ability to motivate, and posses experience in presenting workshops and working with individuals having one or more barriers to employment
• A referral network with other human service agencies in the community and can provide intervention services as needed
• Knowledge of various job search strategies, resources and actions plans
• Ability to follow instructions well
• Adaptable, flexible, and a fast learner
• Creative and able to meet deadlines
• Works well under pressure and goal oriented and works well within a team concept
• Demonstrated customer service skills
• Demonstrated computer skills, with experience using word processing and spreadsheet software applications
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Be able to work first shift and overtime if required
• Travel when necessary

Additional Information

Start wage: $22.01

Max wage: $26.28

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].