Talent and Organizational Development Manager

National Insurance Crime Bureau; Chicago (IL); Hybrid; USD 100,000 - 115,000; Full time

Job summary

National Insurance Crime Bureau (NICB) is seeking a Talent and Organizational Development Manager to build and execute a comprehensive talent development strategy. The role focuses on needs assessments, onboarding, leadership development, and collaboration with HR leadership to cultivate a robust talent pipeline.

The hybrid position reports to NICB Headquarters in Oak Brook, IL, with periodic in-person requirements and a preference for candidates residing in the Chicagoland area.

Qualifications

• Bachelor’s Degree in Human Resources or related field required.
• 5-7 years of experience in Talent Management, Training, Leadership Development, and/or Organizational Development required.
• 5+ years of hands-on designing, developing, and facilitating training programs required.
• Leadership Development Certifications (e.g. DDI, Certified Situational Leadership Trainer) and Assessment Certifications (e.g. MBTI, DiSC, StrengthsFinder) a plus.
• Experience with ADP Workforce Now, LinkedIn Learning, and Learning Management Systems preferred.
• Experience with building and maintaining SharePoint sites preferred.

Responsibilities

• Develop, implement, and maintain a talent development strategy and framework to align with NICB’s culture, strategic plan, and business needs.
• Conduct a comprehensive needs assessment to highlight areas for growth and desired capability-building, as well as skill gaps.
• Design and develop (internally or with external partners) training and development programs that meet identified organizational needs and future growth.
• Deliver engaging training programs using a variety of platforms for a largely remote and dispersed workforce.
• Conduct ongoing evaluations to assess program effectiveness and recommend modifications for future programming.
• Support training needs of performance management cycles, including on developing development plans.
• Develop onboarding programs in collaboration with department leads.
• Partner with the VP, HR to develop succession planning and identify high-potential talent.
• Advise and coach leaders on talent development best practices.

Skills

Training facilitation

Presentation skills

Verbal & written communication

Interpersonal skills

Organizational skills

Coaching

Project management

Education

Bachelor’s Degree in Human Resources or related field

Tools

ADP Workforce Now

LinkedIn Learning

Learning Management Systems

SharePoint

Job description

With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime.

NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners. Beyond our membership, our more than 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime.

A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling to people who have the passion to play an important role in combating insurance fraud and vehicle crime. At the NICB, we know our people are our competitive advantage, and so, we offer a work atmosphere that is second to none.

Position Purpose:

The Talent and Organizational Development Manager is responsible for building, managing, communicating, and executing a talent development strategy. This person will conduct a thorough needs assessment to design, develop, and implement a variety of training programs and processes, ensuring alignment with NICB’s culture and strategic plan.

Work Arrangement and Description:

This is a hybrid position and the Reporting Location is NICB Headquarters (Oak Brook, IL). The individual will be provided with the privilege and flexibility to work away from NICB Headquarters, but will be required to report periodically in‑person based upon business needs, subject to the discretion of their supervisor, and in compliance with NICB's rules and procedures. The ideal candidate will reside in the Chicagoland area.

Responsibilities:

• Develop, implement, and maintain a talent development strategy and framework to align with NICB’s culture, strategic plan, and business needs.
• Conduct a comprehensive needs assessment to highlight areas for growth and desired capability‑building, as well as skill gaps. Utilize results to develop and implement talent management initiatives to include onboarding programs, employee training, career development, supervisory/management training, and leadership development.
• Design and develop (internally or combined with external partners) thoughtful, targeted, and effective training and development programs that meet the identified organizational needs and future growth.
• Deliver engaging training programs using a variety of platforms to meet diverse learning needs in a largely remote and dispersed workforce.
• Conduct ongoing evaluations to assess program effectiveness and recommend modifications for future programming
• Support training needs of the performance management cycles (goal setting, midyear reviews, year‑end reviews), including enhancing instructional materials and building out development plans.
• Develop and partner with department leads to develop organizational onboarding program.
• Partner with the VP, HR to develop and execute succession planning to ensure a pipeline of future leaders. Collaborate with leadership to identify high‑potential talent and create development plans to prepare them for key leadership roles.
• Advise and coach leaders on talent development best practices, offering insights and guidance.

Position Requirements:

• Bachelor’s Degree in Human Resources, Organizational Development, or related field required.
• 5-7years of experience in Talent Management, Training, Leadership Development, and/or Organizational Development required.
• 5+ years of hands‑on designing, developing, and facilitating training programs required.
• Leadership Development Certifications (e.g. DDI, Certified Situational Leadership® Trainer) and Assessment Certifications (e.g. MBTI, DiSC, StrengthsFinder) a plus.
• Experience with ADP Workforce Now, LinkedIn Learning, and Learning Management Systems preferred.
• Experience with building and maintaining SharePoint sites preferred.

Skills and Abilities:

• Strong training facilitation and presentation skills
• Resourceful and willing to research new and/or enhance existing initiatives
• Exceptional verbal and written communication skills
• Excellent interpersonal skills to interface successfully with all levels of employees, and external partners
• Strong organizational skills and attention to detail
• Strong coaching skills
• Effective planning and project management skills

Supervisory Responsibilities:

This position will indirectly supervise a team member.

Contacts:

• All levels of employees
• Interacts with a variety of vendors

Environment/Physical Demands:

• Sedentary work
• Substantial movements (motions) of the wrists, hands, and/or fingers.
• Extensive use of a computer and looking at a screen.
• Some lifting of materials up to 25 lbs.
• Minimal travel may be required.

Salary Range and Statement:

The salary range for this position is $100,000 to $115,000. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors including the specific requirements for this position, the candidate's geographic location, job-related skills, experience, and relevant education or training. NICB HR can share more about the specific salary range for your geographic location during the hiring process.

Our benefits are unparalleled! NICB offers employees a comprehensive benefits package, an attractive 401(k) plan and generous paid time off. For more information, visit https://www.nicb.org/about-nicb/careers.

The NICB is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: NICB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the NICB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.