Talent Advisor - Client & Candidate Success

Surge Staffing; Tacoma (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

Surge Staffing in Tacoma, WA is seeking a Talent Advisor to join our internal team for a permanent, full-time role. This position emphasizes high energy, a strong work ethic, a positive attitude, and a professional phone presence.

You will interview, recruit, and match candidate skills to client needs while delivering superb service to clients and temporary staff. Entry-level friendly; 1 year of sales experience helpful.

Qualifications

• High school diploma required; or equivalent work experience/education greatly preferred.
• Must have sales experience at least 1 year.
• Previous experience in a supervisory or leadership role a plus; staffing industry experience strongly preferred.
• Previous experience in sales, human resources, or a service industry recommended.

Responsibilities

• Deliver superb customer service to clients and temporary associates
• Must have at least 1 year of sales experience
• Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
• Recruit, conduct interviews and follow-up with candidates and temporary associates
• Successfully and strategically match employee skill sets to customers' hiring needs
• Assist in the development of business leads & retention of current clientele
• Act as a professional and reliable liaison between temporary associates and clients
• Maximize billable hours to increase market share and branch profits
• Perform a variety of administrative tasks that support the overall mission of quality performance.
• Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
• Present customers with additional Surge Staffing products and services
• Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
• Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
• Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
• Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

Skills

Sales experience

Customer service

Communication skills

Education

High school diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Job description

Surge Staffing in Tacoma, WA is seeking a Talent Advisor to join our internal team for a permanent, full-time role. This position emphasizes high energy, a strong work ethic, a positive attitude, and a professional phone presence.

You will interview, recruit, and match candidate skills to client needs while delivering superb service to clients and temporary staff. Entry-level friendly; 1 year of sales experience helpful.