Tahoe Luxury Resort Maintenance Leader

East-West-Hospitality; Truckee (CA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health Insurance

Recreation Reimbursement

401(k) Match

Paid Time Off

Sabbatical Program

Employee Assistance Program

Job summary

The ideal candidate is organized, solutions-focused, capable of managing employees, preventive maintenance, work orders, vendors, budgets, and prioritizing operations while lending hands-on maintenance as needed.

Qualifications

• Previous maintenance leadership or facilities-management experience.
• Current COT certification.
• OSHA 10 certification or the ability to obtain it within 90 days of hire.
• Working knowledge of maintenance operations, preventive maintenance, work-order systems, scheduling, inventory control, fleet service coordination, and project management.
• Valid driver’s license and good driving record.
• Ability to lift 75 pounds or more and perform physical work.

Responsibilities

• Lead, train, schedule, and supervise the maintenance team; assign work based on property priorities, guest needs, arrivals, projects, and preventive-maintenance requirements.
• Coordinate weekend coverage, on-call responsibilities, and emergency response.
• Review and approve timekeeping, track labor hours, set performance expectations, and hold employees accountable for productivity, quality, safety, and timely completion.
• Conduct safety meetings, technical training, and team development.
• Coordinate with the front desk, housekeeping, internal departments, vendors, and the General Manager.
• Schedule pre-arrival, quarterly, and annual inspections and manage preventive-maintenance programs.
• Review, prioritize, assign, document, and close work orders accurately and on time; monitor aging work orders and communicate completion timelines.
• Assist with hands-on maintenance and diagnose issues involving plumbing, HVAC, electrical, irrigation, water intrusion, snow conditions, and other property systems.
• Coordinate qualified vendors for specialized work and support emergency response.
• Schedule and oversee projects and vendor work, including site access, work requirements, timelines, safety, scope, quality, and completion.
• Track progress, document updates, verify satisfactory completion, and communicate delays or concerns to management.
• Monitor labor, material, and project costs and identify budget variances.
• Provide weekly reports covering labor hours and costs, material purchases and usage, work-order status, active and upcoming projects, vendor schedules and progress, budget performance and variances.
• Coordinate routine service, inspections, repairs, registrations, and maintenance schedules for company vehicles and fleet equipment.
• Schedule qualified vendors, track service records, mileage, repairs, downtime, and upcoming requirements, and communicate status to management.
• Monitor vehicle condition and address safety or reliability concerns promptly.
• Keep maintenance vehicles and equipment clean, organized, inspected, and properly maintained.
• Maintain accurate inventory of tools, equipment, parts, supplies, and maintenance materials, including appropriate minimum and maximum levels.
• Ensure purchases are authorized, cost-effective, documented, and assigned to the correct property, unit, or project.
• Maintain accountability for company tools, vehicles, keys, equipment, and other assets.
• Implement and enforce safety policies, conduct inspections, correct hazards, and ensure proper use of PPE.
• Maintain safety documentation, training records, and incident reports.
• Keep required California labor-law notices and workplace-safety postings current and properly displayed.
• Ensure work complies with applicable regulations, manufacturer requirements, and company standards.
• Obtain OSHA 10 certification within 90 days of hire if not already certified.
• Provide courteous, professional assistance to guests, owners, and team members and communicate clearly about maintenance concerns, access, service status, and completion timelines.
• Work discreetly in occupied or privately owned residences, minimizing disruption and protecting furnishings, finishes, and personal property.
• Coordinate with the front desk and housekeeping to prioritize urgent guest and arrival-related needs.
• Promptly escalates significant concerns, delays, safety risks, or budget issues to the General Manager.

Skills

Maintenance leadership

OSHA 10

COT certification

Budgeting

Safety compliance

Team management

Vendor coordination

Job description

The ideal candidate is organized, solutions-focused, capable of managing employees, preventive maintenance, work orders, vendors, budgets, and prioritizing operations while lending hands-on maintenance as needed.