Taco Bell Team Member-Service Champion

Taco Bell Corp.; Kansas City (MO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Royal City Bell, LLC is hiring a Team Member (TM) - Service Champion in Kansas City, MO. The role focuses on delivering exceptional customer service as a brand ambassador, handling payments accurately, and preparing food and beverages efficiently in a fast-paced Taco Bell environment.

The position requires physical stamina and adherence to food safety guidelines, with a non-exempt, hourly work arrangement. Join a team that values a positive attitude, reliability, and a professional appearance.

Qualifications

• Basic math and reading proficiency.
• Must be at least 18 years old.
• Strong verbal communication skills.
• Ability to stand and walk continuously; lift up to 50 pounds.

Responsibilities

• As a brand ambassador, assist in creating lifelong connections with customers.
• Provide exceptional customer service at all times.
• Ensure accuracy while processing payments and inputting orders.
• Prepare and serve food/beverages quickly and efficiently while following food safety guidelines.
• Maintain a clean and safe work environment.
• Follow all company policies and procedures.
• Maintain a professional appearance.

Skills

Customer service

Verbal communication

Physical stamina

Job description

JOB TITLE: Team Member (TM) - Service Champion

SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC)

STATUS: Non-Exempt

BASIC PURPOSE

A Team Member is someone who enjoys people and is excited about working on a winning team! They come to work with a Positive, Can-Do Attitude! Every day!

MAJOR RESPONSIBILITIES

• As a brand ambassador, assist in creating lifelong connections with customers.
• Provide exceptional customer service at all times.
• Ensure accuracy while processing payments and inputting orders.
• Prepare and serve food/beverages quickly and efficiently while following food safety guidelines.
• Maintain a clean and safe work environment.
• Follow all company policies and procedures.
• Maintain a professional appearance.

BENEFITS

• DRG Cares Grant Program: Grants to assist employees with life challenges and financial assistance.
• DRG Savings Marketplace: Exclusive access to discounts for DRG employees.
• Employee Assistance Program: Counseling services, legal support, travel assistance, etc.
• Live Mas Scholarship Program
• Employee Referral Program
• Education Benefits: GED reimbursement, free second language education, etc.
• DailyPay: Program that allows you to get your paychecks daily.

LEADERSHIP BEHAVIORS

• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gathers first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Action Oriented: Enjoys working hard; is action-oriented and full of energy for challenging tasks; not fearful of acting with minimal planning; seizes more opportunities than others.
• Ethics and Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what they preach.
• Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.

KEY RELATIONSHIPS

• Customers
• Colleagues
• Internal Teams & Vendors

KNOWLEDGE & SKILL REQUIREMENTS

• Education: Basic math and reading proficiency.
• Age Requirement: Must be at least 18 years old.
• Compliance: Maintain a valid Health Card or Work Permit as required by state or local regulations.
• Communication: Strong verbal communication skills.
• Physical Requirements:
• Ability to stand and walk continuously throughout scheduled shift.
• Ability to lift up to 50 pounds.
• Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions.

ABOUT US

Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby's restaurants in Alaska and Nevada. We have more than 9,000 team members and continue to grow every day!

DISCLAIMER

You are applying to Royal City Bell, LLC a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs