Tack & Pet Lead — Customer Experience & Merchandising

North 40 Outfitters; Spokane (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wage

Paid holidays

401(k) option

HSAs

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Job summary

North 40 Outfitters in Spokane, WA (West Location) is hiring a Full-Time Tack & Pet Lead to join our team. The role focuses on delivering outstanding customer service, driving sales, stocking and merchandising, and safeguarding store assets.

The position requires flexibility to work early mornings through evenings, including weekends and some holidays. Prior animal health knowledge and merchandising experience are a plus.

Qualifications

• Willing to share credit and work collaboratively as a team.
• Ability to take initiative and adapt to change.
• Dependable with strong personal drive.
• Able to work independently or with others.
• Commitment to delivering excellent customer service.
• Strong communication with customers.
• Multitask and prioritize effectively.
• Fast-paced environment while staying detailed.
• Experience with animal health, vaccines, feed and livestock equipment.
• merchandising experience helpful.
• Educate customers on North 40 brands.
• Proper lifting and loading techniques; lift 0-55 lbs. with team lift over 55 lbs.

Responsibilities

• Provide outstanding customer service and drive sales.
• Suggest products and educate customers on brands.
• Stock, merchandise, and maintain department.
• Safeguard company assets and maintain department cleanliness.
• Work shifts Mon-Sat 7 am–8 pm, Sun 9 am–5 pm; weekends/holidays may be required.

Skills

Team collaboration

Initiative

Dependable

Independence

Customer service

Communication

multitask

Detail oriented

Animal health knowledge

Merchandising

Educate customers

Lifting safety

Job description

North 40 Outfitters in Spokane, WA (West Location) is hiring a Full-Time Tack & Pet Lead to join our team. The role focuses on delivering outstanding customer service, driving sales, stocking and merchandising, and safeguarding store assets.

The position requires flexibility to work early mornings through evenings, including weekends and some holidays. Prior animal health knowledge and merchandising experience are a plus.