Tableau Technical Architect (Secret clearance)

100 Salesforce, Inc.; Virginia, Washington (MN, District of Columbia); Hybrid; USD 173,000 - 260,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Mental health support

Paid parental leave

401(k)

Employee stock purchase program

Job summary

Salesforce seeks a Tableau Technical Architect to join the Missionforce team within Professional Services Delivery. The role designs and implements Tableau Server, Tableau Cloud, and API integrations as part of Salesforce Analytics solutions, serving as a data & analytics architecture steward for client projects.

Travel to customer sites is possible to enable engagement and adoption. Strong SQL, Python/JavaScript, and cloud experience are essential as you lead technical design and delivery for

Qualifications

• 4+ years of experience in Technical Data & Analytics or related field with a Bachelor’s degree.
• Problem solver with ability to tackle complex challenges and derive best solutions.
• Excellent communication with strong verbal and written skills.

Responsibilities

• Lead delivery of client engagements for designing and implementing Tableau Analytics solutions and oversee junior consultants.
• Be an expert in Tableau Server/Cloud features and integration into client solutions.
• Deploy Tableau Server environments and integrate with client data and workflows.
• Utilize Tableau APIs to provide custom solutions to client issues.
• Maintain key client relationships and align with their data & analytics strategy.
• Communicate recommendations clearly and structure client presentations effectively.
• Manage escalations and support client adoption of solutions.
• Provide enablement support to technical resources to drive ownership.
• Identify opportunities for Tableau services to maximize ROI for clients.

Skills

Tableau

Data & Analytics

SQL

Python/JavaScript

AWS/Azure

Data architecture

Education

Bachelor's degree in a technical field

Tools

Tableau Server

Tableau Cloud

Tableau API

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Customer Success

Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Professional Services is hiring a Tableau Technical Architect to join the Missionforce team.

The Professional Services Delivery team are the post-sales implementers of Salesforce Analytics solutions, and therefore highly customer-facing. The Technical Architect Analytics consultant is an expert in designing and implementing Salesforce Analytics products as a primary component of a Data and Analytics architecture and a steward of best practices for implementing Tableau Server, Tableau Cloud, Tableau API Integrations and other Salesforce Analytics products.

You will possess consultative skills with demonstrated proficiencies in Data & Analytics technical architecture design and implementation, a strong track record of providing end-to-end solutions, and experience managing customer engagements. While much of our consulting offerings are delivered virtually, in this role you may be required to spend more than 70% of your time on-site with customers driving enablement and adoption depending on the requirements of individual engagements. The Technical Architect is responsible for providing technical expertise, partnering with our customers on design, developing implementation strategies and architectural solutions that are performant, stable, and meet the needs of our clients and their end users.

Job Responsibilities

• Lead delivery of client engagements for designing and implementing Salesforce Analytics centered technical solutions: Determine the technical approach based on the scope of work, design and implement the solution architecture, manage client relationships and expectations, and oversee the work of more junior consultants.
• Be an expert in the features, benefits, and application of Tableau Server and Cloud - Deep understanding of our Server product(s) and its integration into client solutions, and an intermediate level understanding of our Desktop/frontend and Prep product(s).
• Deploy Tableau Server environments and integrate them with client data, authentication, and application operations including creation and execution of deployment scripts and workflows.
• Leverage your expertise in Tableau APIs and how to use them to provide custom solutions to customer issues.
• Maintain key client relationships, understand their Data & Analytics strategy and business objectives, and identify ways to enable them to succeed in becoming data-driven decision making organizations.
• Communicate with impact, clearly articulate client recommendations, and structure client presentations to relay your point of view.
• Be responsive to customer needs and mitigate objections or product deficiencies.
• Handle escalations as they relate to team members and their client work.
• Provide client enablement support for technical resources to adopt ownership of technical solutions and drive their utilization.
• Proactively identify ways for Tableau Services to enable clients to maximize the value of their Data & Analytics environment and drive return-on-investment on their software.
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
• Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward.
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform.
• Travel to customer locations in support of sales and delivery efforts.

Minimum Qualifications

• Secret clearance Experienced.
• 4+ years of experience working in Technical Data & Analytics or related field with a Bachelor’s degree.
• A True Team Player. You’re the best at what you do and you know how to work with your colleagues to get their best.
• Problem Solver. You love tackling the most difficult of challenges and know how to get to the best solution. Ability to define, identify and resolve problems with varying degrees of complexity.
• Highly Technical. You have strong technical skills across various technologies & impeccable business acumen. Knowledge of databases, warehouses, business intelligence systems and data analysis tools.
• Experience in SQL, SAML, network troubleshooting, Cloud Computing (AWS/Azure), architecting systems for high availability, failover, disaster recovery, and redundancy.
• Security hardening or application development skills in Python and/or JavaScript are also desirable.
• Eye for Detail. Exercise timely practice of attention to detail through thorough and accurate assessment to better understand cause and effect.
• Excellent Communication. You know what to say and more importantly, how to say it. Strong verbal and written communication of qualitative and quantitative business cases.

Preferred Qualifications & Skills

• Certified. Holds one or more Technical Certification(s) in the following: Tableau Server Certified Associate or Tableau Certified Architect, Tableau Certified Data Analyst, or Tableau Certified Consultant.
• Server Experience. 2+ years experience managing full life-cycle Tableau Server Implementations.

Unleash Your Potential. When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity or benefits.

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

The typical base salary range for this position is $172,500 - $260,100 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $207,800 - $285,800 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you've come to the right place.